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WorksheetsTHC10 Midterm Examination
Total questions: 60
Worksheet time: 51mins
It is the tendency for people to screen out most of the information to which they are exposed?
Selective Retention
Selective Distortion
Selective Appreciation
Selective Attention
It refers to all of the personal consumption of final consumers
Publics
Family
Consumer Market
All of the above
The following are Types of Service Industry. EXCEPT:
Government
Associations
Private not-for-profit organizations
Business services
Brand strategy decisions include EXCEPT.
Product benefits
Product attributes
Product beliefs and values
Product Design
It is the mental process that a person goes through from the time they first discover about an innovation until the time they use it on a regular basis.
Evaluation process
Adoption process
Adaption process
Customer satisfaction
It is a need that is sufficiently pressing to direct the person to seek satisfaction?
Belief
Personality
Belief
Lifestyle
It contributes to a product’s usefulness as well as to its looks.
Labels
Packaging
Design
Style
It creates a nice appearance, but it does not guarantee that the product will perform better.
Labels
Packaging
Design
Style
It identifies the product or brand, describes its characteristics, and provide promotion
Labels
Packaging
Design
Style
It entails creating and manufacturing a product's container or wrapper
Labels
Packaging
Design
Style
It creates a new brand name when it enters a new product category
Brand Extension
New Brands
Multibrands
Line Extension
Extending an existing brand name to new product categories
Brand Extension
New Brands
Multibrands
Line Extension
It offers a way to establish different features and appeal to different buying motives.
Brand Extension
New Brands
Multi-brands
Line Extension
Extending an existing brand name to new colors, forms, sizes, ingredients or flavors of an existing product category.
Brand Extension
New Brands
Multi-brands
Line Extension
It is the most important consumer-buying organization in society.
Publics
Family
Consumer Market
Social Classes
When consumers have a low level of involvement and there are large brand differences, this happens.
Habitual Buying
Dissonance-reducing
Complex Buying
Variety-seeking
It happens when customers are emotionally invested in a pricey, infrequent, or risky purchase but see little difference across brands.
Habitual Buying
Dissonance-reducing
Complex Buying
Variety-seeking
It is the product’s freedom from defects and consistency in delivering a specified level of performance.
Branding
Product Features
Brand Equity
Conformance Quality
These are things that are essentially intangible and do not result in the ownership of anything and consist of activities, perks, or satisfactions supplied for a transaction.
(a)
These are consumer goods and services that a client buys frequently, quickly, and with little effort in comparison shopping and purchasing.
Convenience
Specialty
Unsought
Shopping
These are goods that the consumer is either unaware about or is aware of but does not intend to purchase.
Convenience
Specialty
Unsought
Shopping
These are social groups to which a person desires to belong.
Opinion Leaders
Reference groups
Aspirational groups
Membership groups
These are group that serve as a point of comparison or comparison in the formation of attitudes or behaviors.
Opinion Leaders
Reference groups
Aspirational groups
Membership groups
These are groups that have a direct impact on a person's life and to which he or she belongs.
Opinion Leaders
Reference groups
Aspirational groups
Membership groups
These are members of a reference group that have unique talents, expertise, personalities, or other attributes that might affect others socially.
Opinion Leaders
Reference groups
Aspirational groups
Membership groups
One of the features of service is that it cannot be seen, tasted, felt, heard, or scented before being purchased.
Intangibility
Inseparability
Variability
Perishability
One of the features of service is that it cannot be stored for later sale or use.
Intangibility
Inseparability
Variability
Perishability
This implies that the quality of a service is determined by who offers it, as well as when and how it is delivered.
Intangibility
Inseparability
Variability
Perishability
These are customers who purchase goods and services with the intention of reselling them for a profit.
Customer market
Government market
Business Market
Resellers Market
They purchase goods and services to be processed later.
Customer market
Government market
Business Market
Resellers Market
These are individuals who have unmet needs and desires, and who can afford and are willing to spend.
(a)
TRUE or FALSE: Consumers often view price as an indication of quality
TRUE
FALSE
TRUE or FALSE: Automobiles, computers, and cellphones are just a few examples of services.
TRUE
FALSE
TRUE or FALSE: Nationalities, religions, racial groups, and geographic regions are all classified as social classes.
TRUE
FALSE
TRUE or FALSE: Product packaging help consumers identify products that might benefit them
TRUE
FALSE
TRUE or FALSE: Products are made in factories, while brands are made in the minds of consumers.
TRUE
FALSE
TRUE or FALSE: Brand is defined as freedom from defects
TRUE
FALSE
TRUE or FALSE: The consumer's views and feelings about a product and its performance are represented by the brand.
TRUE
FALSE
TRUE or FALSE: Suppliers must be treated as partners to provide customer value
TRUE
FALSE
These are brief times of abnormally high sales fueled by consumer enthusiasm and the rapid success of a product or brand.
Style
Fads
Fashion
Features
TRUE or FALSE: Style is a basic and distinctive mode of expression
TRUE
FALSE
Younger than 18
Youth
Accumulators
Builders
Getting started
35 - 50 years old
Youth
Accumulators
Builders
Getting started
Two or more persons who work together to achieve individual or shared objectives.
(a)
Is the pattern of a person's life as expressed in his or her psychographics
Lifestyle
Learning
Self-Concept
Perception
It occurs when the buyer recognizes a problem or need triggered by Internal stimuli
and External stimuli
Information search
Evaluation of alternatives
Need recognition
Purchase decision
It is an act by the consumer to buy the most preferred brand
(a)
It refers to the buying of a whole company, a patent, or a license to produce someone else’s product
(a)
It's the process of looking for fresh product ideas in a systematic way.
answer choices
Product Idea
Idea Screening
Idea Generation
Concept Testing
Competition arises as a result of overcapacity.
Growth
Maturity
Introduction
Decline
Price stability or a drop in order to boost volume
Growth
Maturity
Introduction
Decline
It is a descriptive thought that a person has about something based on knowledge, opinion and faith
Attitude
Habits
Belief
Behavior
These are learned values, perceptions, wants, and behavior from family and other important institutions.
(a)
It is when the consumer decides to make full and regular use of the product
Adoption
Awareness
Interest
Trial
It is when the consumer becomes aware of the new product but lacks information
Adoption
Awareness
Interest
Trial
It is the introduction of a new product if when and where will it be launched
(a)
It entails examining sales, cost, and profit estimates to determine whether they meet the company's goals.
Business Analysis
Marketing Strategy Development
Test Marketing
Concept Testing
It is the length of time from a product first being introduced to consumers until it is removed from the market.
(a)
TRUE or FALSE: The buyer’s decision process itself affects the buyer’s behavior
TRUE
FALSE
Services, events, people, places, organizations, ideas, and combinations of these are all examples.
(a)
