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The Communication Process (650_Unit1)

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

Based on the model of communication,

who do you think the sender/speaker is?

a)

Dr. Shaun

b)

Dr. Claire

2.

And who is the receiver?

a)

Dr. Claire

b)

Dr. Shaun

3.

Where do you think the context of this communication occur?

a)

In an office

b)

At a court

c)

At a hospital

d)

In a house

4.

In this scene of the 'Get Out' movie, what is the medium of communication Chris is engaging with?

a)

Voice

(Face-to-face)

b)

The internet

c)

The telephone

d)

Email message

5.

As a new worker, Sarah could not process the entire job scopes explained by her manager because there are too many points to be processed.

What type of communication barrier is this?

a)

Semantic (meaning) problem

b)

Information overload

c)

Improper channel

d)

Lack of empathy

6.

The employees could not achieve their meeting objectives because the room they were in was filled with loud noise from a construction site nearby.

What type of barrier is this?

a)

Lack of interest

b)

Cultural differences

c)

Physical distraction

7.

While in a meeting, Ameerul did not pay attention to the discussion because he was engaged in a side conversation with a colleague beside him.

a)

Lack of interest

b)

Poor communication skills

c)

Absence of feedbacks

d)

Communication overload

8.

In a workplace setting, the expected way for the workers to act and interact appropriately is what we called as _____ of communication.

a)

BARRIERS

b)

NORMS

9.

To practice active listening and to always participate in workplace conversations is one of the ways to demonstrate our __________ with our respective colleagues.

a)

engagement

b)

understanding

c)

inclusivity

d)

confidence

10.

Responding to each and everyone in the office and creating good relationships/rapport are the ways to demonstrate our __________ at the workplace.

a)

engagement

b)

understanding

c)

inclusivity

d)

confidence