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WorksheetsHTB TM1C APR6
Total questions: 13
Worksheet time: 10mins
What is the best definition of Communication?
Communication refers to the messages that are exchanges by group members.
Communication refers to the process whereby media organizations produce and transmit messages to large publics.
Communication is the process of sending and receiving messages through verbal or non verbal means.
Communication is the process of sharing information within and outside a company.
An (a) is the one who communicates his or her message very clearly and effectively and strikes success in his or her intention of communicating the message to the receiver of the message.
Which of the following is not a characteristics of a good communicator?
Concise
Empathetic
Over Confident
None of the above
Which of the following is the first step to become an effective communicator?
Listen actively
know your audiences
Note your body language
Identify your objectives
It is referred to a communication between sender and recipient when all the relevant information has been sent by the sender after analyzing the recipient’s mindset by ensuring no necessary information is missed during communication.
Completeness
Conciseness
Consideration
Clarity
It is referred to the factual accuracy of words used in communication between or people communicating with organizations.
Concreteness
Conciseness
Courtesy
Correctness
It means getting to the point with precise set of words.
Clarity
Conciseness
Consideration
Courtesy
A polite word can play a prominent role in resolving dispute(s) among people. It creates a long lasting effect even if there is difference of opinion between communicating people or organizations.
Courtesy
Clarity
Concreteness
Consideration
What is the importance of communication in our society?
Which of the following communication skill can be defined as communication with one’s self, and that may include self-talk, acts of imagination and visualization, and even recall and memory.
Interpersonal communication
Intrapersonal communication
The word communication has been derives from the Latin word "COMMUNIS", meaning (a) .
What are the main elements of communication? (4 points)
How mass communication affects the hospitality and tourism organization? (5 points)
