The passenger hasn't reported an AHL with EI but wants to know where the bag was last scanned with EI. Which application will you use to check?

AHL YYZEI15158 : Please advise if the bag is found and if it is advise the forwarding/rush flight details.

Name any 4 things we usually use to check if there is any scanning information on the bag when you do a Global Search in Brock ?

Advise with the updates on this AHL PHLEI13984 and the RL and FS

Passenger FIONA ONEILL created file at Boston for delayed luggage. Advise her file number, her 10 digit tag number and the update on the file

AHL BHDEI12698: Is the bag located? Where is it located? Forwarding Flight details and the passenger's first name

AHL IOMEI11239 Advise what will you inform the passenger

AHL NAPEI11542: Advise wiht forwarding flight details and where the bag was last scanned

If there is a bag switch. What will you advise the passenger who has picked up another passenger bag in error. What action will you take