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Chapter 19 - IB - Final practice

Total questions: 20

Worksheet time: 12mins

Name
Class
Date
1.

_____ is considered the language of world business. 

a)

Chinese

b)

Hindi

c)

Spanish

d)

English

2.

A firm with a(n) _____ staffing policy will fill all key management positions with parent-country nationals. 

a)

ethnocentric

b)

eurocentrict

c)

polycentric

d)

geocentric

3.

An expatriate's base salary normally: 

a)

is paid in Eurocurrency.

b)

is paid half in the home-country currency and half in the local currency.

c)

is in the same range as the base salary for a similar position in the home country.

d)

varies from the base salary for a similar position in the home country.

4.

An organization's norms and value systems are known as its _____. 

a)

mission statement

b)

human resources

c)

corporate culture

d)

organizational structure

5.

Which of the following is mainly concerned with the selection of employees for particular jobs? 

a)

Incentive policy

b)

Staffing policy

c)

Retention policy

d)

Appraisal policy

6.

A manager might be sent on several foreign postings over a number of years to build his/her cross-cultural sensitivity and experience as part of a management development program. 

a)

True

b)

False

7.

An expatriate manager is a citizen of one country who is working abroad in one of the firm's subsidiaries.

a)

True

b)

False

8.

Base pay in most firms is set with regard to global market conditions. 

a)

True

b)

False

9.

Cultural myopia refers to a firm's failure to understand host-country cultural differences that require different approaches to marketing and management. 

a)

True

b)

False

10.

Expatriate failure refers to a manager's failure to understand host-country cultural norms and values, leading to ineffective work. 

a)

True

b)

False

11.

HRM professionals have a critically important strategic role. 

a)

True

b)

False

12.

The most attractive staffing policy for large MNCs is the ethnocentric approach.

a)

True

b)

False

13.

A citizen of Japan who moves to the United States to work at Microsoft would be classified as an inpatriate. 

a)

True

b)

False

14.

A firm's performance appraisal systems are an important element of its control systems.

a)

True

b)

False

15.

Labor unions generally prefer it if an international business keeps highly skilled tasks in its home country and farms out only low-skilled tasks to foreign plants. 

a)

True

b)

False

16.

A(n) _____ staffing policy seeks the best people for key jobs throughout the organization, regardless of nationality. 

a)

Ethnocentric

b)

Polycentric

c)

Geocentric

d)

Eurocentric

17.

Broadly speaking, a geocentric approach is compatible with:

a)

an international strategy.

b)

both global standardization and transnational strategies.

c)

a localization strategy

d)

both an international and a localization strategy

18.

Historically, most international businesses have been: 

a)

more concerned with training than with management development

b)

focused on smoothly transitioning their home-country nationals back from foreign postings to home postings.

c)

more concerned with management development than with training

d)

less focused on training their home-country nationals for foreign postings than with training home-country managers.

19.

Firms pursuing a(n) _____ strategy increasingly are using management development as a strategic tool. 

a)

International

b)

Localisation

c)

Global standardisation

d)

Transnational

20.

_____ makes it difficult to evaluate the performance of expatriate managers objectively. 

a)

Unintentional bias

b)

Lack of proximity

c)

Intentional bias

d)

Inadequate hard data