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WorksheetsP2L2 Recap Quiz
Total questions: 24
Worksheet time: 12mins
_________________________ is important at work because you must be able to work with others, even if you don’t always agree with them.
Honesty
Teamwork
Appearance
Caring
. _____________________ skills such as writing, speaking and body language are important work standards so that you can be clear in your messages to others
Communication
Catching
Performance
Mental
If you can keep things at work in order and have a neat workplace, then you have great______________.
organisation skills
honesty
money
trust
Listening to what others say and treating others well is showing ___________ for other team members.
attitude
on time
respect
coolness
True or False: Communication is more than just talking face to face?
True
False
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
Good listening skills include what?
Smiling and waving at people
Yelling loud at people
Writing in slang.
None the above.
When a person states his/her position in a firm but positive manner is
Aggressive
Assertive
Passive
None of the above
A situation in which your words say one thing but your body language says another is
An “I” Message
A mixed message
Body Language
Active listening
A person who has a tendency to give up, or give in without standing up for their rights and needs
Aggressive
Assertive
Communication
Passive
A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as
Asserive
Active listener
Aggressive
Passive
When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.
good
misunderstood
effective
confusing
Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.
verbal communication
nonverbal communication
Which of the following is typically the first section of a job application?
Education and work experience
Job-related questions
References
Personal information
Which of the following questions CAN legally be asked on a job application?
What is your marital status?
Are you at least 18 years of age?
In what country/countries do you have citizenship?
What holidays will you require off?
Which of the following MUST be on a job application?
Your favorite sport
Your phone number
Your grandma's name
Which of the follow is a RIGHT you have?
A company has to hire you when you fill out a job application.
A company cannot make a decision to hire a person based race, religion, or political choices.
Will a company contact your references to ask if you will be a good worker?
Yes
No
Which of the following information should you include on a job application? Select all that apply.
Personal Information
Previous Work Experience
Medical History
References
Education
True or False:
You should ask for permission before listing someone as a reference.
True
False
