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WorksheetsTS5017FP_UNIT 2_HSKP_SERVICE_BEDS_LINEN_TOOLS
Total questions: 30
Worksheet time: 15mins
The scrubber/rotary machine can clean various types of flooring, including carpet, with a change of coloured brush or pads. Name the correct colour brush or pad used with the scrubber/rotary machine in the following situations?
To polish marble surface
White Pad
Red Pad
Black Pad
Green Pad
The scrubber/rotary machine can clean various types of flooring, including carpet, with a change of coloured brush or pads. Name the correct colour brush or pad used with the scrubber/rotary machine in the following situations?
To clean the carpet before the arrival of the VIP in four hours.
Foam Extraction
Wet Extraction
Bonnetting
Hot water Extraction
The scrubber/rotary machine can clean various types of flooring, including carpet, with a change of coloured brush or pads. Name the correct colour brush or pad used with the scrubber/rotary machine in the following situations?
To strip wax from the wood floor.
Green Colour Pad
White Colour Pad
Red Colour Pad
Black Colour Pad
The scrubber/rotary machine can clean various types of flooring, including carpet, with a change of coloured brush or pads. Name the correct colour brush or pad used with the scrubber/rotary machine in the following situations?
To buff the vinyl flooring to a shine
Red Colour Pad
White Colour Pad
Green Colour Pad
Black Colour Pad
The upright vacuum is commonly used in hotels. They come with nozzles and attachments for all types of surfaces.
What is the function of beater brushes or bars in the upright vacuum cleaner?
Dislodge the dust
Retain the dust
Sweep the dust
minimise the dust
The upright vacuum is commonly used in hotels. They come with nozzles and attachments for all types of surfaces.
In what situation will a crevice be needed when vacuuming?
clean corners
High area
on the surface
wet surface
The upright vacuum is commonly used in hotels. They come with nozzles and attachments for all types of surfaces.
On which surface will the upholstery nozzle be used?
Sofa
Floor
Wet Floor
Vinyl Surface
The Room Attendant was using the upright vacuum cleaner when the red coloured marker indicator on the vacuum started blinking. Give ONE example and action to be taken to manage the situation.
Alerted the maintenance
Replacing the vacuum bags
Change to another vacuum cleaner
Switch the main switch on and off until the indicator light does not flash the red light.
Name TWO areas where an upright vacuum cleaner is NOT suitable to be used.
Wet area and under the bed
Dry surface and staircase
Carpet and wide area
in the hotel room
What is a roll-away bed?
Double bed
Additional bed
Bed permanently placed in the guestroom
Queen bed
Which ONE of the following contributes to the final outlook of the bed.
Topper
Bed pad
Miter
Bed runner
The divan of bed is covered and protected by the bed______________.
Bed topper
Bed pad
Bed mattress
Bed skirting
What is the difference between a pillow cover and a pillow slip?
The stripe design on a pillow cover
plain white design for pillow cover
The stripe design for pillow slip
Blue thread is sewn to differentiate the pillow slip
What machinery is used in housekeeping to clear a puddle of water on the floor?
Wet Pick Up Machine
Vacuum Cleaner
Steam cleaner machine
High-pressure jet machine
Baby Cot is available upon request at the hotel at_____________________
Free of charges
There will be charges depending on the size of the kid.
the price of an additional guest
free of charge if there are four occupancies in the room.
What is the size of a queen size mattress in Singapore?
183 X 190 cm
152 X 190 cm
91 X 190 cm
107 X 190 cm
Name the mop that came with comes with in build cleaning solution.
Dolly mop
Flat mop
Dust Control Mop
Dolly Mop
This mop is only suitable on the dry surface and designed to remove soil and debris from a surface without raising dust which may then settle back onto the surface.
Dolly mop
Dust Control Mop
Flat Mop
Kentucky Mop
This mop is designed for use in large areas.
Kentucky Mop
Dolly Mop
Flat Mop
Dust Control Mop
Name the mop which the mop head is sewn band provides greater control, minimize tangling, loose strings to enhance durability.
Dolly Mop
Kentucky Mop
Dust Control Mop
Flat Mop
What is the purpose of keeping a vacuum cord untangled at all times?
To improve suction performance.
To reduce the risk of breaking wrapped wires.
To make storage easier.
To prevent overheating of the motor.
When should vacuum replacement bags be changed?
Only when completely full.
After every use.
3/4 full, even before they become full.
Once a month regardless of usage.
Which of the following is NOT a recommended method for cleaning vacuum filters?
Washing them with water.
Vacuuming them with another vacuum.
Blowing out dirt with an air hose.
Wiping them with a damp cloth.
Why should vacuum wheels be kept clean and free of debris?
To prevent the motor from overheating.
To avoid scratching hard surfaces such as wood flooring.
To improve suction power
To reduce noise during operation
What should you do if you detect cracks in the vacuum hose?
Seal it with tape temporarily.
Continue using it until suction drops significantly.
Replace the hose to maintain a tight seal.
Clean it with a mild detergent.
Which of the following indicates that a vacuum motor requires servicing?
Reduced bag capacity.
Clogged filters.
Burnt smell or loud noises from the motor.
Tangled brush rollers.
What is a detergent?
A chemical that disinfects surfaces by killing bacteria.
A cleaning agent that loosens and removes dirt, holding it in suspension.
A solvent used to remove oil and grease stains only.
An abrasive substance used to scrub hard surfaces.
Which of the following cleaning chemicals has the highest pH level?
Carpet Shampoo.
Degreaser.
Floor Stripper.
Stainless Steel Polish
Who are Safety Data Sheets (SDS) intended for?
Chemical manufacturers only.
Employees, employers, and emergency responders.
Government regulatory bodies only.
Cleaning supervisors only.
How many standardised sections does a Safety Data Sheet contain?
12
14
16
18
