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WorksheetsChapter 4 Social Responsibility
Total questions: 25
Worksheet time: 13mins
What are moral principles that governs behavior?
facts
ethics
codes
social responsibilities
What is a guide of principles designed to help professionals conduct business honestly and with integrity?
resume
coat of arms
social responsibility
code of ethics
Choose 3 that are part of the 5 points of ethics? Choose all that apply.
Integrity
communication
professional behavior
confidentiality
collaboration
Choose 3 factors that influence business ethics:
Individual moral and values
Opportunity...code of ethics and compliance requirements
competition
Managers and coworkers influence
Choose 3 that are ethicals issues in business:
misuse of company time
profit margin
conflict of interest
abusive and intimidating behavior
When a company contributes to society in a positive way, this is called
ethics
social responsibility
code of ethics
social studies
What is the number one cause of unethical behavior in business?
bad morale
social responsibility
employee turnover
overly aggressive financial goals
Which one is NOT a good way to improve ethical behavior in business?
code of ethics
more authoritarian management style
training
promote whistle-blowing
Which is the 3 main factors that influence ethics in business?
code of ethics, religion, gender
self-discipline, autonomy, mastery
individual morals & values, social responsibility, profit margin
individual morals & values, coworker's influence, opportunity
Which is NOT a good question to consider if you are deciding if something is ethical or unethical?
Are there any potential legal restrictions or violations?
Does your company have a code of ethics or policy against it?
Would the activity be accepted by your coworkers?
Will it make the company more profitable?
True or false.
Companies should take the expectations of the broader community into account when making decisions.
True
False
Stakeholders include...
employees
customers
lobby groups
government
The responsibility towards stakeholders who are indirectly affected by the business activities are called
secondary responsibility
broader responsibility
primary responsibility
legal responsibility
Select the term that best matches the description below:
A business is responsible to ensure that it produces goods/services that an be sold at a profit from which employees and shareholders will benefit.
ethical responsibility
discretionary responsibility
economic responsibility
none of the above
Which of the following in/are (an) argument(s) in favour of CSR?
Businesses that assist the community in which they operate through CSR programmes receive greater support from the community.
Business must act on social issues in their communities or else customers will move away from the area. E.G. Increased poverty may lead to increased crime which will drive people away.
CSR detracts from the business's core activities.
Businesses that operate in sustainable ways are usually also innovate enough to identify additional avenues of income.
Which of the following is a criterion to measure whether a business has a focus on sustainability?
Low priority for attention
Medium priority for attention
Transparency
Influencing suppliers
Do CSR considerations require a business to put pressure on suppliers to ensure that their business activities are sustainable?
No, because you can't really influence someone else's business
No, because it has the potential to damage an important relationship (with the supplier)
Yes.
No, otherwise it will be difficult to draw the line between being a socially responsible citizen and being overly meddlesome.
Which of the following are examples of stakeholders?
Unions
Media
Regulators
Clients
Which of the following is considered to be the first step in the recipe for designing a successful CSR programme?
Management should create a CSR policy for the business.
Employees throughout the business should brainstorm to come up with initiatives for CSR.
An inventory of skills and resources needed to implement the programme should be drawn up.
Management must communicate the need for CSR across the business.
True of False.
Defensive CSR is about looking after the reputation of the business.
True
False
True of False.
Defensive CSR is about ensuring that all business activities fall within the law
True
False
True of False.
The principle of TRANSPARENCY requires that all relevant information about CSR initiatives has to be communicated to stakeholders - even if it is negative.
True
False
The three areas of social responsibility of a business are:
Political, Economic, Environmental
Environmental, Social, Technological
Economic, Social, Environmental
Economic, Environmental, Ethical
Sustainable business practice means:
Assessing how present business practice affects the future
Involving employees in decision making
Considering the benefits of stakeholder over shareholder practices
Developing BBBEE policies
When will resources be directed towards the successful implementation of a CSR programme?
Only when CSR becomes part of the core and the identity of the business and brand.
It depends on the nature of the business and the needs and concerns of the community it operates in.
When management communicates the need for CSR across the business.
When management communicates the CSR policy throughout the business.
