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WorksheetsFood & Beverage Knowledge Quiz
Total questions: 31
Worksheet time: 16mins
An example of a quick service restaurant is
Applebee's
KFC
Zobras
Denny's
The arrival stage of guest cycle the employee's perspective is
Serve Order
Take Order
Prepare for service
Complete service
The Guest Cycle of Food and Beverage departure stage for the employee is
Prepare for Service
Complete Service
Take Order
Serve Order
In order for the menu to be successful it must meet the guest's
needs and expectations
emotions
budget
budget and taste
The french fries are too ____________.
oily
fruity
sour
acidic
Business of making and serving prepared food and drink.
food prep
foodservice
hospitality
Provides customers with convenience, speed, and basic service at low prices.
quick-service restaurant
fine-dining restaurant
Which napkin fold is the fanfold?
Those are jobs positions in a restaurant
Carpenter, assistant, supervisor
receptionist, musician, security guard
Manager, waiter, chef
none of the above
A banquet service offers food, drink and atmosphere for events.
TRUE
FALSE
The F&B Services staff needs to conduct themselves with very positive, energetic, and friendly gestures.
TRUE
FALSE
It refers to glass and drinkware items.
Flatware
Glassware
Tableware
Porcelain
In welcoming guest, you should address the male guest first.
True
False
Guests with reservations should always be given more preference than walk-in guests.
True
False
Offer assistance such as taking their umbrella or coat/ jacket.
True
False
Arrange the procedures for seating guests in correct order:
1. Serve water, the starters or present the menu
2. Escort and lead the guest towards the table
3. Waitstaff’s self-introduction
4. Seat the guest
2-3-4-1
4-3-2-1
1-2-3-4
2-4-3-1
Present the menu to the guests from the _____-hand side.
Right
Left
_________ is the information regarding all the food and beverage items available in the establishment.
Beverage knowledge
Menu knowledge
Serves normally take customers orders selected from menus of their equivalent then deliver the food to their seated table.
Counter Service
Table Service
Room Service
Customers are situated away from a normal dining area, typically in a hotel room.
Table Service
Counter Service
Room Service
Presentation nf service of food by staff from oval flat or dish from left.
Silver Service
Golden Service
Bronze Service
How many seconds should you wash your hands?
10 seconds
20 seconds
30 seconds
40 seconds
To prevent food contamination, mix raw and cooked food on the same shelf in the refrigerator
TRUE
FALSE
Use cloth or apron to dry your hands
TRUE
FALSE
To prevent food contamination, keep hands clean at all times
TRUE
FALSE
Helps servers work efficiently and reduce the distance to collect these items
Small stations
Big stations
Work stations
Side stations
Where do I put the water glass?
Next to the Knife
Above the Knife
Top Left
Above the center of the plate
Salad and bread should be served on the ___________ of the guest
right
left
To avoid burn hand when serve hot plate, server should use___________.
service towel
wiping cloth
hand towel
hand linen
Soiled napkin should be only use once by the guest.
True
False
___________ should place at the left side of the table setting.
Knife
Fork
Water glass
Napkin
