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Food & Beverage Knowledge Quiz

Total questions: 31

Worksheet time: 16mins

Name
Class
Date
1.

An example of a quick service restaurant is

a)

Applebee's

b)

KFC

c)

Zobras

d)

Denny's

2.

The arrival stage of guest cycle the employee's perspective is

a)

Serve Order

b)

Take Order

c)

Prepare for service

d)

Complete service

3.

The Guest Cycle of Food and Beverage departure stage for the employee is

a)

Prepare for Service

b)

Complete Service

c)

Take Order

d)

Serve Order

4.

In order for the menu to be successful it must meet the guest's

a)

needs and expectations

b)

emotions

c)

budget

d)

budget and taste

5.

The french fries are too ____________.

a)

oily

b)

fruity

c)

sour

d)

acidic

6.

Business of making and serving prepared food and drink.

a)

food prep

b)

foodservice

c)

hospitality

7.

Provides customers with convenience, speed, and basic service at low prices.

a)

quick-service restaurant

b)

fine-dining restaurant

8.

Which napkin fold is the fanfold?

a)
b)
c)
d)
9.

Those are jobs positions in a restaurant

a)

Carpenter, assistant, supervisor

b)

receptionist, musician, security guard

c)

Manager, waiter, chef

d)

none of the above

10.

A banquet service offers food, drink and atmosphere for events.

a)

TRUE

b)

FALSE

11.

The F&B Services staff needs to conduct themselves with very positive, energetic, and friendly gestures.

a)

TRUE

b)

FALSE

12.

It refers to glass and drinkware items.

a)

Flatware

b)

Glassware

c)

Tableware

d)

Porcelain

13.

In welcoming guest, you should address the male guest first.

a)

True

b)

False

14.

Guests with reservations should always be given more preference than walk-in guests.

a)

True

b)

False

15.

Offer assistance such as taking their umbrella or coat/ jacket.

a)

True

b)

False

16.

Arrange the procedures for seating guests in correct order:

1. Serve water, the starters or present the menu

2. Escort and lead the guest towards the table

3. Waitstaff’s self-introduction

4. Seat the guest

a)

2-3-4-1

b)

4-3-2-1

c)

1-2-3-4

d)

2-4-3-1

17.

Present the menu to the guests from the _____-hand side.

a)

Right

b)

Left

18.

_________ is the information regarding all the food and beverage items available in the establishment.

a)

Beverage knowledge

b)

Menu knowledge

19.

Serves normally take customers orders selected from menus of their equivalent then deliver the food to their seated table.

a)

Counter Service

b)

Table Service

c)

Room Service

20.

Customers are situated away from a normal dining area, typically in a hotel room.

a)

Table Service

b)

Counter Service

c)

Room Service

21.

Presentation nf service of food by staff from oval flat or dish from left.

a)

Silver Service

b)

Golden Service

c)

Bronze Service

22.

How many seconds should you wash your hands?

a)

10 seconds

b)

20 seconds

c)

30 seconds

d)

40 seconds

23.

To prevent food contamination, mix raw and cooked food on the same shelf in the refrigerator

a)

TRUE

b)

FALSE

24.

Use cloth or apron to dry your hands

a)

TRUE

b)

FALSE

25.

To prevent food contamination, keep hands clean at all times

a)

TRUE

b)

FALSE

26.

Helps servers work efficiently and reduce the distance to collect these items

a)

Small stations

b)

Big stations

c)

Work stations

d)

Side stations

27.

Where do I put the water glass?

a)

Next to the Knife

b)

Above the Knife

c)

Top Left

d)

Above the center of the plate

28.

Salad and bread should be served on the ___________ of the guest

a)

right

b)

left

29.

To avoid burn hand when serve hot plate, server should use___________.

a)

service towel

b)

wiping cloth

c)

hand towel

d)

hand linen

30.

Soiled napkin should be only use once by the guest.

a)

True

b)

False

31.

___________ should place at the left side of the table setting.

a)

Knife

b)

Fork

c)

Water glass

d)

Napkin