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Business Studies

Total questions: 16

Worksheet time: 13mins

Name
Class
Date
1.

The management task referring to the transfer of authority to sub-ordinates so that daily tasks can be accomplished, is....

a)

control

b)

delegation

c)

organisation

d)

planning

2.

The ...... Act recognises the right of workers to picket.

a)

Employment Equity

b)

Basic Conditions of Employment

c)

Black Economic Empowerment

d)

Labour relations

3.

An advantage of Wimpy having a strong brand could be that....

a)

management is able to offer below-inflation salary increases

b)

environmental scanning is neglected

c)

performance appraisals are limited to top level management

d)

the brand inspires customer loyalty leading to higher sales

4.

The following statement is false. Change the underlined word to make the statement true.

1. A fast-food franchise will use a PESTLE analysis when considering challenges from the market environment.

4 lines
5.

The...... Act provides guidelines to ensure that the contract of employment signed by both parties, is valid.

a)

Basic Conditions of Employment

b)

Employment Equity

c)

Compensation for Injuries and Diseases

d)

Skills Development

6.

Top level management is responsible for...

a)

the long-term strategic business plan, including the vision, mission, objectives and strategies for the overall business

b)

tactical plans, which involve the acquisition of resources needed by the departments they control

c)

planning work schedules and programs on a daily basis

d)

none of the above

7.

A business buys one of its suppliers in order eliminate the power of the supplier in the process.

a)

Forward integration

b)

contractual capacity

c)

Backward integration

d)

Corruption

8.

Which one of the following factors is NOT part of the pestle analysis?

a)

Employee motivation

b)

Exchange rates

c)

Labour relations act

d)

Environmental awareness

9.

Customers possess a high level of power when...

a)

the business has many substitute products in the market

b)

the business has many large clients

c)

there are a few suppliers in the market

d)

the government control access to the market

10.

A..... is appointed in a position of authority which enables him/her to insist on people doing as he/she instructs.

a)

leader

b)

manager

11.

..... is a strategy in which a business acquires or merges with a supplier of raw materials needed in the production of its finished products

a)

Backward integration

b)

Forward integration

12.

Heightened customer expectations, massive advancements in technology, and the rise of online commerce are just a few of the trends, reshaping the world of retail. Traditional approaches no longer work in the face of change; now is the time to clearly define new aspirations, make fundamental changes to operating models and rethink retail.

1. List 4 management tasks that retailers such as Spar would use when rethinking their retail operations.

4 lines
13.

The acronym SWOT stands for....

a)

strategy, working capital, objectives and tactics

b)

strengths, weaknesses, opportunities and threats

c)

strengths, working capital, opportunities and tactics

d)

strategy, weaknesses, objectives and threats

14.

A social challenge that the business may face is:

a)

exchange rates

b)

a contagious disease such as Covid 19

c)

a new president of the country

d)

a new entrant to the market

15.

Loadshedding presents a(n).... challenge to Eskom.

a)

political

b)

technological

c)

economic

d)

all of the above

16.

An increase in the VAT rate is a challenge in the.... environment.

a)

internal

b)

macro

c)

market

d)

micro