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WorksheetsHost at a restaurant
Total questions: 10
Worksheet time: 5mins
Which employee is responsible for greeting the guest when they arrive to the restaurant.
Busser
Host
Server
What the first step of the host.
Ask if they have any seating preferences.
Ask if they would like to make a reservation
Smile, provide a warm greeting . “Welcome, Good Afternoon
What the second step of the host.
Ask if they have any seating preferences.
Ask whether the restaurant is holding a reservation for them.
Smile, provide a warm greeting . “Welcome, Good Afternoon
What the third step of the host.
Ask if they have any seating preferences.
Ask whether the restaurant is holding a reservation for them.
Smile, provide a warm greeting . “Welcome, Good Afternoon
If five adults are in the party, how many menus would you need.
Two
Three
Four
Five
Who decides where a guest should sit at the table?
Chef
The Guest
Host
Server
How many seconds should the guest be greeted by the server once they are seated.
10 seconds
20 seconds
30 seconds
60 seconds
How should menus be presented to the guest?
Open
Closed
Closed/Right Side Up
Special attention to children will increase guest satisfaction.
True
False
Who should be served first?
Children
Ladies
Men
