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WorksheetsTopic 13 - Update Maintenance Records
Total questions: 10
Worksheet time: 7mins
After the installation and training completed, what is the next AV process?
Needs Analysis and Design
Service and Maintenance
Installation and Programming
Testing and Commissioning
When a new AV device fails within the first few weeks after installation, under which type of warranty is the repair typically addressed?
System warranty
Service agreement
Manufacturer’s warranty
Preventive warranty
Which of the following types of maintenance agreements commits an AV company to providing ongoing preventive maintenance for a client system?
System warranty
Service agreement
Manufacturer’s warranty
Preventive warranty
Which of the following is an example of preventive maintenance?
Replacing system cabling that is causing static within the system
Upgrading a display to a greater resolution to meet client needs
Replacing a projector bulb that is nearing the end of its operational life
Upgrading the programming on a control system to address newly installed components
Which is NOT a task for a typical preventive maintenance?
Replace system components with unlimited service calls
Review system performance and identify problems
Test each system for proper operation
Make adjustment of equipment to optimize performance
What information should an AV technician prepare before proceeding to a customer site?
Information about the AV system
Information about the HVAC system
Information about the company revenue
Information about the architectural drawing
Which is NOT the relevant skills and knowledge required to accomplish the task of preventive maintenance?
Skill in maintaining audio visual systems
Knowledge of electronics testing procedure
Skill in maintaining electrical systems
Knowledge of safety procedure
In the list of equipment, what should be not included in the AV documents as part of maintenance?
Location and quantity
Brand, serial and model number
IP and network information
ID and password
What is the main reason for carefully documenting AV system preventive maintenance tasks in a maintenance log?
A detailed maintenance records will aid in ongoing maintenance and repair
Provide a record for client billing purposes
Determine why a component failed
Determine warranty coverage of individual components
What should an AV service technician do when receive an emergency repair?
To get the route information from customer
To get to the place as fast as possible
To get as much information as possible before travel down
To get end user to troubleshoot the problems
