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Worksheets

69318

Total questions: 13

Worksheet time: 8mins

Name
Class
Date
1.

is the default voicemail inbox to call/dial to check and manage voicemail messages

a)

Enhanced Voicemail

b)

Visual Voicemail

c)

Voicemail to Text

d)

Ultimate Voicemail

2.

Default voicemail experience in addition to Enhanced Voicemail. See T-Mobile Visual Voicemail App.

a)

Enhanced Voicemail

b)

Visual Voicemail

c)

Voicemail to Text

d)

Class of Service (COS)

3.

messages are transcribed and delivered as a text

a)

Class of Service (COS)

b)

Voicemail to Text

c)

Enhanced Voicemail

d)

Visual Voicemail

4.

automatically displays "Scam Likely" and the number that is calling on suspected scam calls. Scam ID also catches spoofed calls because T-Mobile looks

(a)  

5.

When enabled, all calls from identified scammers (Scam Likely number identification category) are blocked in the network and disconnected before your phone rings.

a)

BLOCK NUMBERS

b)

Scam Block

c)

Scam ID

d)

SUPER BLOCK

6.

is the ultimate call control center that gives customers full control of all T-Mobile's scam protection options.

a)

Scam ID

b)

Scam Block

c)

Scam shield

d)

Scam Premium

7.

Categories of NO INTERNET

a)

Signal and Voice

b)

Messaging

c)

Data

d)

Hardware

8.

Categories of Voicemail

a)

Data

b)

Signal And voice

c)

Voicemail

d)

Messaging

9.

the first and only 5G smartphone plan built to show what a truly powerful 5G network can do for consumers and small businesses. Magenta MAX delivers unlimited Premium Data — 4G and 5G — on your smartphone. That means you can’t be slowed down based on how much you use. Plus, Magenta MAX is made for video streaming with UHD (ultra-high definition) streaming up to 4K resolution and Netflix on Us on all MAX plans, now including single line customers.

a)

Magenta

b)

Magenta Max

c)

Essentials 55+

d)

GoSurf50

10.

Voice for postpaid (tax inclusive) gives unlimited voice, messaging, and high-speed data service, at a discounted price for our military customers

a)

Magenta

b)

Magenta Max

c)

Magenta First Resposner

d)

Magenta Military

11.

you are billed, for charges within your billing cycle, but you pay after the end of that cycle.

a)

Bill Arrears

b)

Bill Current

12.

your account is billed for your billing cycle, and your due date for these charges is within that same bill cycle.

a)

Bill Current

b)

Bill Arrears

13.

Categories of Drop calls

a)

Data

b)

Roaming

c)

Signal and Voice

d)

Calling