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WorksheetsNexthink
Total questions: 10
Worksheet time: 5mins
Thanks to Nexthink ServiceNow integration, additional Nexthink supporting tabs are now accessible in both ServiceNow Agent Workspace and Traditional View, True or False?
True
False
Which of the following is not a Nexthink supporting tab?
Device Properties
L1 Checklist
Digital Experience Score
Network Properties
To learn more about the steps on how to access the Nexthink supporting tabs in SNOW, which KB# to refer to?
KB0115715 Nexthink: New staged computer pop-up
KB0084454 Nexthink: Integration in ServiceNow
KB0125919 Nexthink: L1 checklist - Corporate VPN compliance descriptions and guidance
KB0115723 Nexthink: How to reset New staged computer pop-up (Windows)
A user report that Pulse Secure give the error message "You are not allowed to sign in", may Nexthink help you in this case?
No
Yes, via Tab L1 Checklist
The Nexthink tab provides information about disk space of a device, True or False
True
False
Nexthink supporting tabs are accessible by the Service Desk/CXO and Onsite Support technicians, True or False?
True
False
To access the Nexthink supporting tabs, an incident ticket must be opened and then the "Configuration Item" field must be populated with the device name, True or False?
True
False
The Nexthink tab provides information about disk space of a device, True or False
True
False
A user has an issue with his iPhone. Can Nexthink tab help with this? Yes or No
Yes
No
The Nexthink tab reveals when the computer was last booted, True or False
True
False
