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Business Management Review

Total questions: 37

Worksheet time: 19mins

Name
Class
Date
1.

The balance according to the bank statement is $35,782. Outstanding checks total $19,573. Deposits in transit total $7,210. What is the adjusted bank balance?

a)

$8,999

b)

$19,383

c)

$23,419

d)

$62,565

2.

According to Federal law, employees must be provided with W-2 forms no later than

a)

January 31

b)

February 15

c)

March 31

d)

April 15

3.

Which of the following words is misspelled?

a)

perpetuity

b)

annuity

c)

allocate

d)

deversification

4.

The business cycle refers to

a)

the repeated movement from good economic times to bad and back

b)

the inflation of prices over time

c)

shifts in business laws as the government changes from Republican to Democrat and back

d)

fluctuations in a company's stock price throughout the year

5.

A CEO urges employees to buy stock in the company and then sells his/her personal stock because of an upcoming change that will likely decrease the stock prices. The actions of the CEO showed

a)

a keen business acuity

b)

loyalty to the company

c)

unethical behavior

d)

honesty and integrity

6.

An example of nonverbal communication is

a)

speaking

b)

nodding

c)

writing

d)

emailing

7.

What function command would calculate the annual average for the set of data shown on the spreadsheet below?

a)

=AVERAGE(B3:B6)

b)

=AVERAGE(B8)

c)

=AVERAGE(A3:A6)

d)

=AVERAGE(A3:B6)

8.

Which of the following questions is most likely to get to a specific definition of a problem?

a)

What was happening when the failure occurred?

b)

Has this problem happened before?

c)

What other problems have you had with this machine?

d)

How often has this problem happened before?

9.

To be a good team leader, it is important to

a)

be a technical expert in the field

b)

recognize the strengths of others

c)

be autocratic and make all decisions alone

d)

socialize with team members and be well liked

10.

A _____ fire extinguisher should be used on a computer fire.

a)

Class A

b)

Class B

c)

Class C

d)

Class D

11.

The main purpose of an effective performance evaluation is to

a)

help companies determine who to fire when times get hard

b)

help workers to determine when they should ask for a salary raise

c)

help workers develop their strengths and work on their weaknesses

d)

help companies to determine what other jobs workers might be good at

12.

An invoice dated on March 10 with the terms 3/60, n/90 means that a three percent discount will be given if the invoice is paid on or before

a)

May 7

b)

May 8

c)

May 9

d)

May 10

13.

Methods of estimating bad debts include aged accounts receivable, the total of uncollected accounts receivable, and taking a percentage of

a)

net sales

b)

gross sales

c)

accounts payable

d)

total liabilities

14.

If total assets increased $35,000 during a period and total liabilities increased $14,000 during the same period, the amount and direction (increase or decrease) of the change in owner's equity for that period is

a)

$21,000 increase

b)

$21,000 decrease

c)

$24,000 increase

d)

$24,000 decrease

15.

What governmental program has the mission of promoting consumer protection and eliminating harm and anti-competitive business practices?

a)

Service Act

b)

Business and Industry

c)

Small Business Administration

d)

Federal Trade Commission

16.

Ms. Jameson applies for a job at ABC Company and indicates that she has completed a college degree. Discovering that she attended college, but did not complete a degree, the company has concerns about her

a)

grades

b)

integrity

c)

religion

d)

age

17.

As a finance professional speaking with a client known as Susan Smith, address the client as

a)

Ms. Smith

b)

Susan

c)

Sue

d)

S.S.

18.

Sam is working on a long article, and wants to change the word ''simplify'' to ''clarify'' throughout the document. The most efficient method to use would be

a)

cut and paste

b)

find and replace

c)

select and change

d)

backspace and retype

19.

A business is planning to set up an online store. One of the expenses includes fees for credit card usage. The spreadsheet below compares the costs of four companies that offer such services. If the actual number of transactions per month was 75 instead of 25, which company offers the best deal over the course of the first year?

a)

Service A

b)

Service B

c)

Service C

d)

Service D

20.

To hold an effective meeting, it is important to have a

a)

projection system

b)

large meeting room

c)

notepad for each attendee

d)

written agenda

21.

he government organization whose purpose is to set and enforce worksite safety and health standards is

a)

OPM

b)

EEOC

c)

NLRB

d)

OSHA

22.

When an employee gets a new job, he or she has to fill out a W-4 form. This form is a/an

a)

statement of earnings and deductions

b)

withholding certificate for tax purposes

c)

employment eligibility verification

d)

authorization for direct deposit

23.

What is a check that has not been returned for processing to the financial institution where it originated?

a)

outstanding

b)

voided

c)

cashed

d)

authorized

24.

A business owes Bob's Office Supply Store $2,500 at the beginning of September. On September 15th, the business buys an additional $400 worth of merchandise on the credit card. On September 21st, the firm returns $275 of the merchandise. How much does the business owe Bob's Office Supply Store on September 30th?

a)

$2,225

b)

$2,625

c)

$2,900

d)

$3,175

25.

When an employee is giving an oral presentation he or she should speak clearly and

a)

in a low voice

b)

quickly

c)

confidently

d)

in a monotone voice

26.

Company ABC sends an ''anniversary'' card to each client on the date they started working with the company. To maintain an electronic record, the company should use a

a)

calendar

b)

planner

c)

card file

d)

database

27.

When a group is _____ possible solutions for a problem, they should record all comments and suggestions.

a)

brainstorming

b)

forming

c)

thinking

d)

working out

28.

Robert is a new employee and has joined a work team for the company. What is the best way the other team members can help Robert to participate meaningfully in the team discussions?

a)

instruct Robert not to talk very much during the first meeting he attends, so he can learn as much as possible

b)

assign Robert to watch the group during the first few meetings

c)

let Robert fend for himself

d)

tell Robert about the "ground rules" the team has created to guide the meetings and explain what the group has done in recent meetings.

29.

Ergonomics is the study of implementing safety and _____ in the computer user's workplace.

a)

well-being

b)

comfort

c)

cleanliness

d)

health

30.

When a company sends a packet of information and forms prior to the interview, be sure to

a)

leave it at home since it is not needed at the interview

b)

take the entire packet with you to the interview

c)

bring information about competitors to the interview

d)

bring your salary and benefit requirements to the interview

31.

Which of the following sentences is grammatically correct?

a)

The accident victim was laying on the road until the ambulance arrived.

b)

We arrived their at 3 PM to begin the meeting.

c)

The manager busted into the wrong office by mistake.

d)

Ann missed the meeting because she was lying in bed with the flu.

32.

An example of active listening skills is

a)

planning what to say next

b)

paraphrasing what has been said

c)

taking notes after the conversation

d)

nodding during the conversation

33.

James wants to send a personalized letter to each of his sales clients. To do this, James should use

a)

mail-merge

b)

auto-formatting

c)

design templates

d)

auto-addressing

34.

Which of the following charts or diagrams is best used to help determine possible root causes of problems?

a)

Pareto

b)

fishbone

c)

Gantt

d)

pie

35.

John is managing a team. He should tell the team members that

a)

the team's success depends on each person doing his or her part

b)

it is acceptable for some team members to work on other things most of the time

c)

team members should give their attention to the most opinionated team member

d)

attendance at team meetings is not required

36.

What is it called when an employee makes a list of tasks, determines due dates, and ranks the tasks by importance?

a)

prioritizing

b)

equalizing

c)

consolidating

d)

directing

37.

Based on the chart displayed below, how many total cases of product code 101 are on this truck?

a)

60

b)

180

c)

1,000

d)

2,500