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WorksheetsLiFE Unit 3
Total questions: 25
Worksheet time: 50mins
Which of the following are functions of the financial services industry?
consumers buy expensive items by providing loans
to design houses that people will buy
to manage customer's money
to protect customers from unforeseen events
Which sector of the financial service industry employs relationship managers?
Accounting
Business banking
Insurance
Retail banking
In which of the following areas would being able to speak more than one language be the most useful?
Claims handling
Credit card processing
Stockbroking
Trade finance
What event helps graduates on a graduate programme get to know each other?
Inducting
Networking
Programming
Regulating
Why is it important that financial services contribute 11% of total UK tax receipts each year?
so that people working in backs can be paid as well
so banks can make a profit
this money is vital to the economy
to ensure jobs are available in government
Which sector of the financial services industry employs claims handlers?
Accounting
Business banking
Insurance
Retail banking
In a bank, which team could help customers to move money between their accounts?
Cell centre
central services
Human resources
IT
Which type of banking provides services specifically for organisations?
Accounting
Business banking
Insurance
Retail banking
Someone who can help at work, and who has recently finished a school leaver programme is known as a:
buddy
colleague
friend
mentor
Which of the following is currently the lowest level of apprenticeship?
Advanced
Higher
Intermediate
Starter
Insight days are usually for:
experienced staff
interns
school students
undergraduates
Which of the following people is most likely to become an intern?
experienced staff
interns
school students
undergraduates
Which of the following would a mentor do?
create career development plans for employees
Develop staff skills by placing employees on training courses
Discipline employees for poor performance
Help the staff member handle work issues
On a school leaver sandwich programme, the students are most likely to get paid work experience and:
a degree
a two-year qualification
an A-level
accomodation paid for
Which of the following roles will provide information on how markets and shares are performing?
Fund administrator
Investment analyst
Investment fund manager
Stockbroker
Which of the following roles is usually the most senior?
Fund administrator
Investment analyst
Investment fund manager
Stockbroker
What is the minimum age that someone can become an apprentice and has left school?
15
16
17
18
Which of the following refers to activities that help you to keep up with changes in your field?
Continual product development
Continuing planning for development
Continuing professional development
Continuing professional diagram.
Aaron wants to work as a mortgage adviser. To do this, which of the following, if any, will he need to have?
A recommendation from his manager
A relevant professional qualification
A suitable level of experience
Nothing
Most trainee jobs in financial services normally require which of the following qualifications, if any?
English and a Science at C grade or grade 4
Maths and English at C grade or grade 4
Maths only at C grade or grade 4.
There are no minimum requirements
What is the final stage in the recruitment process immediately before a potential job offer?
Face-to-face interview
Online assessment
Pre-employment checks
Telephone interview
Why would you give details of your referees during the recruitment process?
Because they will be able to describe your performance as an employee
Because they will describe your financial status
Because your friends will say how nice you are
It shows you have been employed in the past
At which stage in the recruitment process do employers usually make sure that an applicant has the qualifications stated on their CV?
Face-to-face interview
Online assessment
Pre-employment checks
Telephone interview
Typically, what is the first stage in the recruitment process?
Application
Online assessment
Research
Telephone interview
If somebody is using suitable body language, which of the following competencies are they displaying?
Being a team player
Building relationships
Communication
Problem solving
