wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

MKT 2013 (CHAPTER 4)

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

_______ is (are) the most basic cause of a person's wants and behavior.

a)

Culture

b)

Societal factors

c)

Selective perception

d)

Brand personality

2.

What is one way that social class is NOT measured?

a)

occupation

b)

education

c)

income

d)

number of children in the family

3.

People change the goods and services they buy over time because of the two changing factor of ________.

a)

family and tradition

b)

age and life cycle stage

c)

perception and personality

d)

groups and learning

4.

A ____ is a need that is sufficiently pressing to direct a person to seek satisfaction.

a)

stimulus

b)

perception

c)

tradition

d)

motive

5.

What is the LEAST pressing in Maslow's Hierarchy of Needs?

a)

self-actualization needs

b)

physiological needs

c)

esteem needs

d)

safety needs

6.

_______ describes changes in an individual's behavior arising from experience.

a)

Lifestyle

b)

Learning

c)

Perception

d)

Aggressiveness

7.

The buying process starts with ______, in which buyer recognizes a problem.

a)

information search

b)

product interest

c)

product awareness

d)

need recognition

8.

The consumer can obtain information from any of several sources. Which of the following is NOT one of these types of sources?

a)

personal

b)

commercial

c)

attitude

d)

public

9.

After the purchase of a product, consumers will be either satisfied or dissatisfied and engage in ________.

a)

need recognition

b)

alternative evaluation

c)

postpurchase behavior

d)

information searches

10.

Marketing stimuli consists of the four Ps. Which is NOT one of these?

a)

product

b)

price

c)

politics

d)

place