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SSB201 - Chapter 2

Total questions: 19

Worksheet time: 7mins

Name
Class
Date
1.

“A system of symbols, words, and/or gestures used to communicate meaning” is called________.

a)

Code

b)

Communication

c)

Language

d)

Interaction

2.

Semantic triangle includes:

a)

Thought, Subject/object, Word

b)

Member, Leader, Power

c)

Empathize, Subject/object, Action

3.

………….. refer to the intentional content, both verbal and nonverbal. These are the words or ways you choose to express yourself and communicate your message.

a)

Primary messages

b)

Secondary messages

c)

Auxiliary messages

d)

Report

4.

…………….. refer to the unintentional content, both verbal and nonverbal. Your audience will form impressions of your intentional messages, both negative and positive, over which you have no control.

a)

Primary messages

b)

Secondary messages

c)

Auxiliary messages

d)

Report

5.

………….. refer to the intentional and unintentional ways a primary message is communicated. This may include vocal inflection, gestures and posture, or rate of speech that influence the interpretation or perception of your message.

a)

Primary messages

b)

Secondary messages

c)

Auxiliary messages

d)

Report

6.

When you create a message, it is often helpful to think of it as having five parts:

a)

Attention statement; Introduction; Body; Conclusion; Residual message

b)

Introduction; Body; Conclusion; Bonus; Residual message

c)

Attention statement; Analyzing situation; Body; Conclusion; Residual message

d)

Attention statement; Introduction; Body; Analyzing situation; Residual message

7.

The ………………………… as you may guess, is used to capture the attention of your audience. While it may be used anywhere in your message, it is especially useful at the outset.

a)

attention statement

b)

introduction

c)

body

d)

residual message

8.

In your ……………………… you will make a clear statement your topic; this is also the time to establish a relationship with your audience.

a)

attention statement

b)

introduction

c)

body

d)

residual message

9.

After the introduction comes ……………………… of your message. Here you will present your message in detail, using any of a variety of organizational structures.

a)

attention statement

b)

introduction

c)

body

d)

residual message

10.

At the end of the message, your ……………… should provide the audience with a sense of closure by summarizing your main points and relating them to the overall topic.

a)

attention statement

b)

introduction

c)

conclusion

d)

residual message

11.

The ……………………… message that stays with your audience well after the communication is finished, is an important part of your message. Ask yourself of the following:

• What do I want my listeners or readers to remember?

• What information do I want to have the audience retain or act upon?

• What do I want the audience to do?

a)

Attention statement

b)

Introduction

c)

Conclusion

d)

Residual message

12.

…………………. govern the order of words in a sentence. In some languages, such as German, syntax or word order is strictly prescribed. English syntax, in contrast, is relatively flexible and open to style.

a)

Syntactic rules

b)

Semantic rules

c)

Contextual rules

13.

………….. govern meaning and word choice according to context and social custom.

a)

Syntactic rules

b)

Semantic rules

c)

Contextual rules

14.

A …………. is a once-clever word or phrase that has lost its impact through overuse.

a)

cliché

b)

jargon

c)

slang

d)

racist language

15.

………. is an occupation-specific language used by people in a given profession.

a)

cliché

b)

Jargon

c)

Slang

d)

Racist language

16.

…………… is the use of existing or newly invented words to take the place of standard or traditional words with the intent of adding an unconventional, nonstandard, humorous, or rebellious effect. It differs from jargon in that it is used in informal contexts, among friends or members of a certain age group, rather than by professionals in a certain industry.

a)

cliché

b)

Jargon

c)

Slang

d)

Racist language

17.

A ……………. involves substituting an acceptable word for an offensive, controversial, or unacceptable one that conveys the same or similar meaning.

a)

cliché

b)

jargon

c)

slang

d)

euphemism

18.

……………… is the deliberate use of words to disguise, obscure, or change meaning.

a)

cliché

b)

Jargon

c)

Doublespeak

d)

Euphemism

19.

……………… are key words that alert the audience to a change in topic, a tangential explanation, an example, or a conclusion.

a)

Signposts (or indicators)

b)

Jargon

c)

Doublespeak

d)

Euphemism