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WorksheetsSSB201 - Chapter 2
Total questions: 19
Worksheet time: 7mins
“A system of symbols, words, and/or gestures used to communicate meaning” is called________.
Code
Communication
Language
Interaction
Semantic triangle includes:
Thought, Subject/object, Word
Member, Leader, Power
Empathize, Subject/object, Action
………….. refer to the intentional content, both verbal and nonverbal. These are the words or ways you choose to express yourself and communicate your message.
Primary messages
Secondary messages
Auxiliary messages
Report
…………….. refer to the unintentional content, both verbal and nonverbal. Your audience will form impressions of your intentional messages, both negative and positive, over which you have no control.
Primary messages
Secondary messages
Auxiliary messages
Report
………….. refer to the intentional and unintentional ways a primary message is communicated. This may include vocal inflection, gestures and posture, or rate of speech that influence the interpretation or perception of your message.
Primary messages
Secondary messages
Auxiliary messages
Report
When you create a message, it is often helpful to think of it as having five parts:
Attention statement; Introduction; Body; Conclusion; Residual message
Introduction; Body; Conclusion; Bonus; Residual message
Attention statement; Analyzing situation; Body; Conclusion; Residual message
Attention statement; Introduction; Body; Analyzing situation; Residual message
The ………………………… as you may guess, is used to capture the attention of your audience. While it may be used anywhere in your message, it is especially useful at the outset.
attention statement
introduction
body
residual message
In your ……………………… you will make a clear statement your topic; this is also the time to establish a relationship with your audience.
attention statement
introduction
body
residual message
After the introduction comes ……………………… of your message. Here you will present your message in detail, using any of a variety of organizational structures.
attention statement
introduction
body
residual message
At the end of the message, your ……………… should provide the audience with a sense of closure by summarizing your main points and relating them to the overall topic.
attention statement
introduction
conclusion
residual message
The ……………………… message that stays with your audience well after the communication is finished, is an important part of your message. Ask yourself of the following:
• What do I want my listeners or readers to remember?
• What information do I want to have the audience retain or act upon?
• What do I want the audience to do?
Attention statement
Introduction
Conclusion
Residual message
…………………. govern the order of words in a sentence. In some languages, such as German, syntax or word order is strictly prescribed. English syntax, in contrast, is relatively flexible and open to style.
Syntactic rules
Semantic rules
Contextual rules
………….. govern meaning and word choice according to context and social custom.
Syntactic rules
Semantic rules
Contextual rules
A …………. is a once-clever word or phrase that has lost its impact through overuse.
cliché
jargon
slang
racist language
………. is an occupation-specific language used by people in a given profession.
cliché
Jargon
Slang
Racist language
…………… is the use of existing or newly invented words to take the place of standard or traditional words with the intent of adding an unconventional, nonstandard, humorous, or rebellious effect. It differs from jargon in that it is used in informal contexts, among friends or members of a certain age group, rather than by professionals in a certain industry.
cliché
Jargon
Slang
Racist language
A ……………. involves substituting an acceptable word for an offensive, controversial, or unacceptable one that conveys the same or similar meaning.
cliché
jargon
slang
euphemism
……………… is the deliberate use of words to disguise, obscure, or change meaning.
cliché
Jargon
Doublespeak
Euphemism
……………… are key words that alert the audience to a change in topic, a tangential explanation, an example, or a conclusion.
Signposts (or indicators)
Jargon
Doublespeak
Euphemism
