What smartphone feature allows a user to turn her phone to change from portrait view to landscape view when she is watching a video?

John just bought a used iPad from a friend who had lost the charging cable. John notices that the cable is like the charging cable for his Android smartphone, though it is not quite the same.

What type of cable will John need to purchase to replace the iPad’s charger cable?

Derek is planning a camping trip and wants to be able to listen to music at the campsite. Derek currently has a smartphone but does not like the sound coming from the speakers.

What will help Derek improve the sound coming from his smartphone’s speakers while he is at the campsite?

Dennis is driving a car with his family onboard. His children are sitting on the backseat. They have a tablet and want to watch a video on the Internet.

What can Dennis do that will allow the children to watch a video on the Internet while in the car?

Benjamin recently issued new mobile phones to the marketing team at his company. Each phone can transmit encrypted information for payments made at a retail checkout counter. The technology also allows the marketing team to share data quickly.

What technology is set up on the marketing team’s phones?

Tracy is in a meeting with an important client and wants to know how she can keep her smartphone from interrupting the meeting. She does not want to receive notifications, emails, text messages, or phone calls, but would like to leave her phone on so that she can take notes on the phone.

What setting can Tracy use on her phone to make sure she is not interrupted during the meeting?

Angela recently purchased a new Android smartphone. While purchasing the phone, Angela was told that she would need to set up a new email account for the phone.

Which commercial email provider should Angela use for her new Android phone?

James wants to sync his Android phone to back up his pictures. However, he does not want to sync his data files.

How can James select what to synchronize from his phone to Google storage?

Henry must choose which type of smart speaker to use in his home. He asked you to help him decide which one will best suit his needs. He wants it to be connected to his Google account.

Which smart speaker would you recommend?

Your company wants to use an IoT device but wants to make sure it does not interfere with other RF devices that use the 2.4 GHz RF band. The company also wants the device to be at least 50 meters away from the base station.

What type of device should the company purchase?

Jerry recently purchased a new iPad. He needs guidance on setting it up and wants to find documentation to help with the setup.

Where can Jerry find detailed steps on how to connect to a network, configure email, update the OS, sync, and back up settings and data, as well as what to do when things go wrong with his iPad or an iPhone?

Jordan likes to use his smartphone in his car. He uses it as a navigation device and connects it via Bluetooth to listen to music. He has purchased accessories that allow him to see his smartphone while he is driving. On a very cold day, and after driving for several minutes, Jordan receives a warning from his smartphone that it is overheating and needs to shut down. When he touches his smartphone, it is hot.

What might cause Jordan’s smartphone to overheat?

Jennifer has an iPod that she has not used for six months. She wants to move the music and pictures from the iPod to her new iPhone. She tries to access the iPod using her four-digit code, but the passcode does not work. She tries to use two other codes, but neither work. Obviously, Jennifer does not remember the passcode.

What solution does Apple provide that will help Jennifer recover the passcode for her iOS device?

A manager in your company wants to standardize all mobile device applications across different operating systems. Some users have Android mobile devices, some users have iOS devices, and some users have Windows Mobile devices.

How can you best answer the manager in regard to his request?

A mobile device user has entered her user ID and password to access an online account. The user immediately receives a text message with a unique PIN that must be entered before she is granted access to the account.

Which of the following describes the security method being used?

A smartphone user entered an incorrect passcode on his phone several times in a row, which locked the device.

Which of the following steps should the user take first?

You want a method of authentication for company-owned mobile devices in which users are required to use two-step authentication.

Which of the following will best assist you in meeting this requirement?

Which of the following symptoms is most likely related to leaked personal files/data on a mobile device?

A user is experiencing problems connecting to a SOHO Wi-Fi network via her mobile device.

Which of the following is the first step a technician should take in resolving this issue?