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SocMed

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

For mobile number with zero balance due to not having regular load or package/offer subscription, how many days for the mobile number to be deactivated?

a)

150 days

b)

120 days

c)

275 days

d)

201 days

2.

What is the promo for Smart and TNT that offers data access to popular streaming apps such as Youtube and Netflix?

a)

Giga Video

b)

Giga Power

c)

Giga Stories

d)

Giga Binge

3.

What do you call the Smart's volume based package that offers open access volume data plus Every Day Apps Access?

a)

All Net

b)

Magic Data

c)

Giga

d)

CTS

4.

What do you call the life cycle of a prepaid sim for account that has zero airtime/no wallet balance/no subscription?

(a)  

5.

Unli All Net and allocation based offers are only available for calls and texts to SMART, TNT, GLOBE and DITO. Calls and texts to landline or landline plus will be deducted in airtime unless calls and texts to landline or landline plus are stated in the inclusions.​

a)

True

b)

False

6.

What do you call the life cycle of a prepaid account that is disconnected?

(a)  

7.

This limited-edition SIM is priced at P399​ and has a preload value of 24GB open access data with no expiry. Preload value also includes 200MB, valid for 3 days, which customers can use to download the GigaLife App.

(a)  

8.

In what month and year does the TNT dubbed as people's brand?

a)

October 1999

b)

December 1993

c)

April 2000

d)

August 2012

9.

What is the note reason for concerns regarding the status of the SIM?

a)

Products and Services

b)

Service Accessory Inquiry

c)

Customer Service Inquiry

d)

Sim Status

10.

What is the Note type for concerns on Promo Inquiry?

a)

Features Mechanics and Rates

b)

Products and Services

c)

Channels

d)

Promo Inquiry