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Professional Communications Final 2022

Total questions: 27

Worksheet time: 5hrs 30mins

Name
Class
Date
1.

Please spell your last name correctly.

4 lines
2.

Please spell your first name correctly.

4 lines
3.

What is the role of the sender in communication?

a)

mails letters

b)

encodes the message

c)

decodes the message

d)

blocks out noise

4.

What is the role of the receiver in communication?

a)

decodes the message

b)

encodes the message

c)

blocks the noise

d)

catches the ball

5.

What is the role of the yellow X?

a)

channel

b)

sender

c)

receiver

d)

message

6.

If S is the Sender, what is the highlighted arrow on the top?

a)

noise

b)

message

c)

channel

d)

receiver

7.

What is indicated by the yellow circle?

a)

message

b)

noise

c)

Mrs. Fisher's inability to keep a steady hand.

d)

context

8.

What is a formal document that a job applicant creates to itemize their qualifications for a position?

a)

interview

b)

quality list

c)

list-o-goodness

d)

resumé

9.

According to our Pro Comm Review, what is the role of the yellow X?

a)

Diligently marking the spot.

b)

noise

c)

sender

d)

receiver

10.

The yellow line is the channel. Which of these is NOT a channel? There may be more than one answer. Or not?

a)

soft skills

b)

email

c)

texting

d)

speech

11.

What is indicated by the yellow arrow at the bottom?

a)

context

b)

feedback

c)

noise

d)

message

12.

If you are in the middle of giving a speech, and Mrs. Jackson makes an announcement over the loudspeaker at the same time, what is Mrs. Jackson's announcement?

a)

psychological noise

b)

semantic noise

c)

physical noise

d)

physiological noise

13.

If you are giving a speech and you are worried the entire time that your zipper is down, this is an example of what?

a)

semantic noise

b)

physical noise

c)

psychological noise

d)

You need to look in the mirror more often. (This is NOT the answer.)

14.

If you converse with someone that speaks a language other than English, what kind of noise would it be if you use an idiom such as "raining cats and dogs"?

a)

physiological noise

b)

psychological noise

c)

semantic noise

d)

physical noise

15.

This type of listening is listening to a message while assessing the validity and value of the information of the speaker.

a)

appreciative

b)

critical

c)

empathetic

d)

deliberative

16.

This type of listening is when a receiver listens to the information, recalls the information, and draws conclusions about this information.

a)

appreciative

b)

empathetic

c)

critical

d)

deliberative

17.

This type of listening occurs when you are listening to another person with compassion, feeling, and insight.

a)

appreciative

b)

empathetic

c)

critical

d)

deliberative

18.

Your non-verbal communication says a lot about you. When someone talks too closely, they are breaking the rule of what?

a)

haptics

b)

kinesics

c)

proxemics

d)

physical appearance

19.

This type of listening occurs when a listener takes in information they will appreciate and meet his/her goals.

a)

appreciative

b)

deliberative

c)

critical

d)

empathetic

20.

In today's workforce, employers are more likely to hire someone with good _____ instead of hiring the person with the most experience/knowledge.

a)

eye contact

b)

muscle tone

c)

negotiation skills

d)

soft skills

21.

It's perfectly fine to use family members as references for an interview.

a)

TOTALLY TRUE

b)

DEFINITELY FALSE

22.

A good resumé will include . . .

a)

A list of family members who will provide a reference for you.

b)

A selfie of you in the school restroom.

c)

A link to your personal Instagram account

d)

a list of your school accomplishments, awards, clubs

23.

When you go to an interview, you should always dress better than the position you are applying for.

a)

TOTALLY

TRUE

b)

DEFINITELY

FALSE

24.

Being dependable and displaying teamwork are usually more important than what you know in the job-seeking world.

a)

TOTALLY

TRUE

b)

DEFINITELY

FALSE

25.

If you put a cool quote on your email signature, it doesn't matter if there are mistakes.

a)

Doesn't matter either way

b)

Totally

True

c)

Definitely

False

d)

You should not have an email signature.

26.

When sending an email, it's not a good idea to use light purple font with lots of curls and swirls and flourishes.

a)

TOTALLY

TRUE

b)

DEFINITELY

FALSE

27.

It is a good idea to be prepared to ask a few questions of your interviewer about the company/job you are applying for.

a)

TOTALLY

TRUE

b)

DEFINITELY

FALSE