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SEED Collection Challenge Elimination

Total questions: 11

Worksheet time: 7mins

Name
Class
Date
1.

"I need to track my wheelchair workouts?" What is the Apple's advantage that match this customer's needs?

a)

Apple's Values

b)

Ease of use

c)

Seamless Experience

d)

Design

2.

"I need a head phone that I can use with my iPhone and Apple Watch." What is the Apple's advantage that match this customer's needs?

a)

Apple's Values

b)

Seamless Experience

c)

Design

d)

Ease of use

3.

Who is the artist featured on Apple Music Live who launched his album last May 21, 2022

a)

U2

b)

Kanye West

c)

BTS

d)

Harry Styles

4.

This feature lets you scan a document or take photo with your iPhone and iPad and make them instantly appear on your Mac.

a)

Universal Clipboard

b)

Universal Control

c)

Continuity Camera

d)

Air Drop

5.

Featured on TODay live May 26, 2022 about Mother's day, one of the best gifts we can give to our mother is AirPods. We can connect two AirPods on one iPhone so you and your mother can listen to the same music at the same time with ________.

a)

AirPods Sharing

b)

Audio Sharing

c)

AirPlay

d)

AirTunes

6.

If your store has digital security enabled as a part of DCOTA, or Digital Content Over The Air, you can use the _______ feature to give your demo units extra protection. It will lock the device if they’re stolen and tampered with.

a)

Demo Unit Over the Air

b)

T2 Chip

c)

iCloud Lock

d)

Demo Device Lock

7.

These are the tips which will help us share the technology benefits to our customers. (Select two)

a)

Focus on what customer notice and what it can do

b)

Share the complete tech specs to our customers

c)

Use product pages and comparisons on apple.com to guide your conversations

d)

Ask your senior M.E the complete tech specs of your device if you don't know the answer

8.

With _______, customers can double-tap or triple-tap the back of their phone to do things like open apps, take a screenshot and more.

a)

BackTap

b)

TapBack

c)

ClapBack

d)

Backup

9.

People detection on the Magnifier app helps us navigate a noisy area or make sure they maintain a safe distance away from them. Which iPhone models has this feature? (Select all that applies)

a)

iPhone 13 Pro Max

b)

iPhone 12

c)

iPhone 13

d)

iPhone 12 Pro Max

10.

AirPods Pro has _______ which helps our customers focus on the person talking to us face to face.

a)

Noise Canceling

b)

Transparency Mode

c)

Audio Sharing

d)

Conversation Boost

11.

What is the benefit to our customers if we include accessories to their purchase?

a)

So customers can do more with their devices

b)

So customers can protect their devices.

c)

To increase your confidence

d)

So you can reach your monthly target