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WorksheetsMeet Your Supervisors
Total questions: 10
Worksheet time: 7mins
How many shifts are our CSS working for?
3 + weekends
3 + night on weekends
2
4
5
What is the Role of Ryan Buckley ?
CSS for LATAM
CSS for Global
CSE for LATAM
Complaints Specialist
What are the responsibilities of CSS other than Saving our CSEs :D
Attendance
Partner Reward Approval
Incidents or other technical Issues
Helping with Confluence
Payment Issues
Guess the Role of the Individual in CSS Team
Senior Customer Support Manager including LATAM Support Team
Customer Support Manager including LATAM Support Team
No Role in CSS
Team Leader
How do you check which CSS is online?
Check CSS online status in slack one by one and pm the one who has online status.
Asking support or TL
Check from the Office Timetable
Chat in the CSS-latam-group and ask the available CSS to pm you
What information do you need to check in order to create a VPS task?
Client's Equity
Client's monitoring account
Client's trading account
Client's total deposit
Client's free margin
What is Ebtesam's nickname?
Apu
Zoha
Sam
Mona
Which group would you check for Final rejects on Documents?
css-latam-group
css-assistance
PM Support/TL or CSS
docs-verification-tags group
exness-support-and-sales
How many years has Fero completed in Exness?
2
3
5
6
Name the following people in the image from Left till end
Susan, Aicha,Dilorom,Zeeshan, Tim,Huy
Dilorom,Susan,Aicha,Zeeshan,Huy,Tim
Dilorom,Aicha,Susan,Zeeshan,Huy,Tim
Dilorom,Susan,Aicha,Huy,Zeeshan,Tim
