NEW
Font size
WorksheetsPKT Supply_Week-4_May'21
Total questions: 10
Worksheet time: 5mins
Yashwanth is a captain from Trichy. He is taking rides during the rainy season. What should be the surge charges he will get for rides?
Rs.15/-
Rs.10/-
Rs.25/-
Rs.20/-
When the captain says his bike is new & he is waiting for his RC. What should we inform?
Ask when will he get his RC & schedule callback accordingly
Probe if any of his family members have a bike so he can use it, & after he gets his RC he can update & change his vehicle.
Close the call & tag the call under callback future prospect
Raju is a captain in mysore. He went to pickup an order from the restaurant & got the food after 15 mins. How much RWT charges will he get for the order.
Rs.10/-
Rs.5/-
Rs.15/-
Rs.35/-
If the captain wants to change his number as his old number is lost, how many questions should we ask for the authentication?
Min 5 - Max 7 (Confidential Details)
Any 2
Min 3 - Max 5 (Confidential Details)
Any 1
If the captain informs that he knows about all the food services benefits & is willing to get the service. What should be the action taken?
We will inform you to watch the training video & inform them about the penalty // We will probe whether he knows the pay slab & how to accept the order as such // if the captain says I know, then proceed and activate the service // And ask the captain to watch the Training video without fail and pitch for one ride.
We will activate the service, share the training video & inform to watch the same without skipping.
We will probe if he knows about the benefits & activates the profile & pitch one ride.
Which city B2B payout got changed from 27th May'22
Mumbai
Kakinada
Pune
If the captain was interested in link service what agent should probe?
The agent should ask the captain to upload the mandatory documents.
The agent needs to inform about Rapido benefits and close the call
The agent needs to inform about Rapido's benefits and should ask to upload the required documents.
What is the minimum fare charges for lucknow bike taxi?
Rs.19/-
Rs.11/-
Rs.15/-
If customer wants to change his RMN (Register mobile number) is it mandatory the wallet would be 0?
Yes
No
NA
Captain want to activate his link service but his DL was blur, Can we verify and activate that?
Yes (We can verify in online and can activate the profile)
No (The DL photo should be clear)
No (We can accept blur DL photo and activate the profile)
