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WorksheetsBusiness writing key phrases
Total questions: 20
Worksheet time: 7mins
'I'm writing to inquire about your health insurance policies'
Which business letter type does this phrase belong to?
Resignation letter
Cover letter
Inquiry letter
Complaint letter
'I am writing in reference to your inquiry about our health insurance policies.'
Which business letter type does this phrase belong to?
Confirmation or follow-up letter
Request for information letter
Apology letter
Notification letter
'I am writing to express my dissatisfaction with your customer service.'
Which business letter type does this phrase belong to?
Sales or Marketing letter
Reference letter
Thank you letter
Complaint letter
'We deeply regret this error. Please accept our sincere apology.'
Which business letter type does this phrase belong to?
Notification letter
Apology letter
Request for information letter
Complaint letter
'I am writing to express my gratitude for welcoming me so warmly into the company team.'
Which business letter type does this phrase belong to?
Thank you letter
Confirmation or follow-up letter
Apology letter
Reference letter
'I would like to inform you of a recent policy change.'
Which business letter type does this phrase belong to?
Cover letter
Notification letter
Apology letter
Request for information letter
'I would be grateful if you could send me some more information about your new hair product advertised on your website.'
Which business letter type does this phrase belong to?
Request for information letter
Apology letter
Reference letter
Thank You letter
'I am writing to confirm that your order has been dispatched.'
Which business letter type does this phrase belong to?
Cover letter
Reference letter
Confirmation or Follow-up letter
Request for information letter
'With reference to your letter of 31 May, I...'
Which business letter type does this phrase belong to?
Thank you letter
Complaint letter
Notification letter
Reference letter
'I trust that you will look into this matter and get back to me at your earliest convenience.'
Which business letter type does this phrase belong to?
Complaint letter
Thank you letter
Notification letter
Cover letter
'Enclosed, please find the information you requested.'
Which business letter type does this phrase belong to?
Reference letter
Sales or Marketing letter
Confirmation or follow-up letter
Request for information letter
'To learn more about our products and services, please visit our website.'
Which business letter type does this phrase belong to?
Sales or Marketing letter
Notification letter
Apology letter
Request for information letter
'We are pleased to inform you that you have been promoted to Assistant Manager.'
Which business letter type does this phrase belong to?
Notification letter
Thank you letter
Reference letter
Request for information letter
'I am writing to congratulate you on winning a new iphone 12!'
Which business letter type does this phrase belong to?
Thank you letter
Apology letter
Notification letter
Sales or Marketing letter
'I appreciate the time you took to show me how to use the company website.'
Which business letter type does this phrase belong to?
Thank you letter
Request for information letter
Reference letter
Apology letter
'I am interested in learning more about the summer courses available.'
Which business letter type does this phrase belong to?
Apology letter
Request for information letter
Complaint letter
Reference letter
'I am writing to confirm what we discussed last Friday.'
Which business letter type does this phrase belong to?
Confirmation or follow-up letter
Apology letter
Complaint letter
Notification letter
'We apologise for...'
Which business letter type does this phrase belong to?
Notification letter
Complaint letter
Apology letter
Request for information letter
'We regret to inform you that...'
Which business letter type does this phrase belong to?
Apology letter
Notification letter
Complaint letter
Reference letter
'I read... and would like to know...'
Which business letter type does this phrase belong to?
Reference letter
Apology letter
Notification letter
Request for information letter
