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Social Skills

Total questions: 16

Worksheet time: 10mins

Name
Class
Date
1.
an emotional or social connection you have with another person or group
a)
Active Listening
b)
Relationship
c)
Body Language
d)
Social Skill 
2.
Social skills include all of the following EXCEPT...
a)
Showing basic politeness.
b)
Smile when you greet and talk with others.
c)
Disrespect the rights of others.
d)
Show appreciation for and praise what others do.
3.
What does this person's body language communicate?
a)
Interested
b)
Bored
c)
Questioning
d)
Prepares
4.
How would someone feel if you turned away from them while they were talking to you?
a)
Confused
b)
Sad
c)
Annoyed
d)
All of the above
5.
To communicate well, you must be able to...
a)
express yourself clearly.
b)
stick to your point.
c)
speak clearly.
d)
All answers are correct.
6.
Body language...
a)
is always easy to read.
b)
is always the best form of communication.
c)
is an important part of communication.
d)
Is always easy to read and an important part of communication. 
7.
To communicate well, you must be able to...
a)
express yourself clearly.
b)
stick to your point.
c)
speak clearly.
d)
All answers are correct.
8.
Which of the following is to say and do nothing in response?
a)
Assertive behavior
b)
Passive behavior
c)
Behavior
d)
Aggressive behavior
9.
Which of the following is how you choose to act?
a)
Assertive behavior
b)
Passive behavior
c)
Behavior
d)
Aggressive behavior
10.
Be tactful if you have to criticize others.  Be sure your criticism is _____________.
a)
constructive.
b)
very specific.
c)
very general.
d)
funny.
11.

What should you tell someone that you disagree with?

a)

"I hate you"

b)

"I understand how you feel"

c)

"You make no sense"

d)

"You are not smart"

12.
When I get advise from a trusted person, I should
a)
tell him he is wrong!
b)
listen and keep calm
c)
ignore her
13.

Good ___________ are important workplace skills that help you communicate or talk will all types of people, including managers, coworkers and customers.

a)

Technical Skills

b)

Interpersonal Skills

c)

Time Management Skills

d)

Organizational Skills

14.

These are all good rules for ____________.

i. Separate your feelings from your actions

ii. Stay calm

iii. Wait until you are calm to respond

iv. Write down your emotions

v. Stay positive

a)

Making Friends

b)

Appropriate Contact

c)

Social Skills

d)

Controlling Your Emotions

15.

In order to learn how to control your emotions you need to learn to separate your emotions from your ________________.

a)

Thoughts

b)

Actions

c)

Desires

d)

Anger

16.

Olivia is careful of how she communicates with people at work. Which is an example of positive nonverbal communication?

a)

Smiling and nodding.

b)

Asking and answering questions.

c)

Crossing her arms and sighing.

d)

Rolling her eyes and frowning.