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WorksheetsJun MSV
Total questions: 10
Worksheet time: 5mins
The maximum order COD is .........
20,000 EGP
15,000 EGP
10,000 EGP
30,000 EGP
Business (Turbo) finished his materials quota and wants to request more, we should.......
Send the case to Hanie Hashim to take the action
Create the order from him
Send email to Flyers Validation team to take the action
The Star collected (CRP) order from the consignee on 20 May, it should be returned to the business to his Assuit address within ............
2-3 Working days
3-5 Working days
2 working days
24 working hours
Business (Super Kids) sent to us to cancel his order (1243245), we should inform him that the order will be returned to him within .......
2-3 Working days
3-5 Working days
2 working days
24 working hours
CS team can edit orders (Address - Mobile) or reschedlue them when the status is
(Choose all correct answers)
Route Assign
At warehouse
Out for delivery
Picked up
Order (432523) is route assigned, and the consignee wants to receive it at a specific time, we should ..............
Send a ticket to the hub with the instructions
Inform him that the order is with the star and it will be delivered as per the star route
Out for delivery
Picked up
Business (Bm Bm) asks for Bosta Borrow service, we should ........
Inform him to apply from his dashboard
Send him Bosta Borrow Form
Inform him the service is suspended now
Send his data to the sales team
Business (Fashion Store) reached us and he was very angry because he has many complaints and asks for the company's address to meet a manager, we should ...........
Try to handle him and Send him the address
Ask him for more details and raise a manager call ticket
Do our best to assist him, and raise a ticket (manager call) if he insists to call a manager
Business (Sports Store) wants to disable next day cash out, so we need .........
Fill out the financial form to change his price plan to (2-A)
Fill out the financial form to disable the next day cash out and still on (3-A)
Fill out change price plan form
Sahel delivery fees are ......
Alex Shipping Fees
Upper Egypt Shipping Fees
Delta Shipping Fees
