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การท่องเที่ยวและการบริการ

Total questions: 20

Worksheet time: 31mins

Name
Class
Date
1.

What is tourism?

4 lines
2.

List the types of tourism and give an example of each.

4 lines
3.

Travels to places within the country they live in

a)

International Tourist

b)

Cultural Tourism

c)

Domestic Tourist

d)

Transit Tourist

4.

What are the seven (7) C's of Communication?

(a)  

5.

Travels and stays in that country less than 24 hours

a)

Cruise Tourist

b)

Day Tourist

c)

Stopover Tourist

d)

Adventure Tourist

6.

What is communication?

(a)  

7.

What are the barriers to communication?

4 lines
8.

Travelers who are thrill seekers and want to engage in exciting activities

a)

Adventure Tourist

b)

heritage Tourist

c)

culinary tourist

d)

Enviromentalist Tourist

9.

What are the types of tourism?

(a)  

10.

what is the importance of communication in the workplace?

4 lines
11.

How to calm an upset guest?

(a)  

12.

Name the five (5) steps to effective communication.

(a)  

13.

What is the importance of effective communication?

4 lines
14.

What is the importance of effective communication when securing a job?

4 lines
15.

What are sectors of tourism?

(a)  

16.

Why is customer service important to toursm industry?

4 lines
17.

What are classifications of tourism?

(a)  

18.

Explain the multiplier effect.

4 lines
19.

List five (5) forms of tourism.

4 lines
20.

Is tourism a product? Explain

4 lines