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WorksheetsMIDTERM QUIZ 1
Total questions: 20
Worksheet time: 5mins
It is a function as a department of a company responsible in the creation of goods and services.
Operations Management
Total Quality Management
Product Management
All of These
What do we call the conversion of inputs into end products?
(a)
Local government unit is under what category of service jobs?
(a)
The XYZ company set a fixed maintenance visit every month on their manufacturing equipments. What function of operations management they are practicing?
Capacity Planning
Assuring Quality
Scheduling
Forecasting
Forecasting is determining the future condition of the operations. Capacity planning is making sure that the entirety of operations is quality.
Both sentences are TRUE
Both sentences are FALSE
First sentence is TRUE. Second sentence is FALSE.
First sentence is FALSE. Second sentence is TRUE.
Hydrophonics Gardening Business is considered as what type of operation?
Farming
Exchange
Storage Transportation
Good Producing
GMA News Arm is considered as what type of operations?
Entertainment
Exchange
Communications
Multimedia
Increasing motivations of the employees is part of operations management.
TRUE
FALSE
St. Peter Life Plan belongs to what category of service?
(a)
Production of Goods is to tangible output; Parming is to (a)
What is the ultimate goal of quality?
(a)
Who described quality as fitness for use?
(a)
John bought an aquaflask. After using, he found out that the water did not stay hot after few hours. What quality dimension has an issue?
Reliability
Usability
Maintainability
Functionality
Cellphones can be accessorized with tempered class to protect the main screen. This addresses what domension of quality?
Reliability
Usability
Maintainability
Functionality
Jin bought electric fan that expects to last up to 5 years. After 1 year, it stopped. What issue of quality dimensions has occurred?
Reliability
Usability
Maintainability
Functionality
Ms. Sy appreciated the staff of the bank because of the ease of process in opening bank account. What dimension of quality they are displaying?
Quality of Customer Service
Quality of Delivery
Quality of Service Design
Reid called customer service of online shop because of 2 weeks delay on his item ordered. What attributes of quality Reid is complaining with?
(a)
The design of the product is paramount in the element of quality.
Aesthetics
Conformance to Standards
Regulatory Requirements
Requirements of society
The manufactured toys should be withing the bounds of appropriate amount of lead content to avoid poisoning. What quality attributes this address?
Aesthetics
Conformance to Standards
Regulatory Requirements
Requirements of society
This addresses the consistency in delivering the desired product.
Quality of Design
Quality of Conformance
Quality of Performance
Quality of Service
