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Employee relations 1st and 2nd lesson

Total questions: 56

Worksheet time: 27mins

Name
Class
Date
1.

Who are not the actors of the Industrial Relations?

a)

Workers and their organisations

b)

Employers and their organisations

c)

Community and cultural associations

d)

Government and the role of state

2.
What type of bargaining is most often used in education? 
a)
Distributive Bargaining
b)
Win-Win Bargaining
c)
Integrative Bargaining
3.
When determining the composition of the negotiating team, what is one factor that should be taken into account? 
a)
Salary of Individual
b)
Temperament of Individual
c)
Political View Point of Individual
d)
Level of Education of Individual
4.
The process by which unions and management negotiate the provisions of a new contract, including benefits and pay is referred to by what term?
a)
Union Organizer
b)
Arbitration
c)
Collective Bargaining 
d)
Collective Agreement
5.

What was created with the idea that there's strength in numbers?

a)

Unions

b)

Associations

c)

Clubs

d)

Coalitions

6.
What is the main purpose of a strike?   
a)
to create a social media following, and gain support for their fight against unfair working conditions
b)
to get an extended paid vacation  
c)
to force management to come to a compromise, which the dissatisfied workers on strike judge to be more fair
d)
to get free publicity for your business in order to increase sales and public interest 
7.

Unions help workers gain higher pay, job security and improved working conditions

a)

True

b)

False

8.

Refusal to work until demands are met.

a)

boycot

b)

strike

c)

mediation

d)

inflation

9.
Striking workers who gather outside their workplace holding signs with pro-worker slogans and denouncing management are referred to as what?
a)
picket line
b)
 scabs
c)
picketing
d)
scallywags 
10.
People who cross the picket line and report for work are referred to as ___________________.
a)
picket line
b)
 scabs
c)
picketing
d)
unions 
11.
A process by which workers and management work with a third-party mediator to resolve contract disputes is referred to by what term?
a)
Union Organizer
b)
Arbitration
c)
Collective Bargaining 
d)
Collective Agreement
12.
The process by which unions and management negotiate the provisions of a new contract, including benefits and pay is referred to by what term?
a)
Union Organizer
b)
Arbitration
c)
Collective Bargaining 
d)
Collective Agreement
13.

What are work advancements brought about by unions?

a)

Five-day workweek

b)

Increased workplace safety measures

c)

Child Labor Laws

d)

All of the above

14.

When there is a strike and one or more of the workers decides to return to work before the end of the strike, those worker(s) are called:

a)

Anti-union

b)

Bigot

c)

Scab

15.


Distributive bargaining strategies and tactics are useful when a negotiator wants to maximize the value obtained in a single deal.
a)
True 
b)
False
16.

A business required to hire only union members

a)

closed shop

b)

union shop

c)

labor union

d)

strike

17.

Meant to emphasize that workers are free not to join a union

a)

closed shop

b)

union shop

c)

right-to-work-laws

d)

collective bargaining

18.

Decision made by a neutral third party that each side agrees ahead of time to accept.

a)

collective bargaining

b)

binding arbitration

c)

labor laws

d)

union organizing

19.

all of the following brought work advances brought by unions EXCEPT?

a)

5 day workweek

b)

Increased workplace safety measures

c)

Child labor laws

d)

More women in the workplace

20.

What has happened to union membership numbers in the past 50 years?

a)

Declined

b)

Increased

c)

Stayed the same

21.

What is another name for a strike?

a)

Arbitration

b)

Industrial dispute

c)

Disengagement

d)

Split

22.
Resolving an industrial dispute by using an independent third party to judge and recommend an appropriate solution.
a)
 Collective Bargaining
b)
Arbitration
c)
Deadlock
d)
Industrial Democracy
e)
Work-to-Rule
23.
The use of a third party in industrial disputes to encourage both employer and union to discuss an acceptable compromise solution.
a)
Work-to-Rule
b)
 Conciliation
c)
Deadlock
d)
Go-Slow
e)
 Conflict
24.
 a serious disagreement or argument, typically a protracted one.
a)
Employers' Asscociation
b)
 Conciliation
c)
Work-to-Rule
d)
Industrial Democracy
e)
 Conflict
25.
This is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. When a dispute arises, often the best course of action is negotiation to resolve the disagreement.
a)
Go-Slow
b)
 Conciliation
c)
 Industrial Democracy
d)
 Conflict Resolution
e)
Deadlock
26.
 a form of industrial action in which work or progress is deliberately delayed or slowed down.
a)
No-strike Agreement
b)
 Go-Slow
c)
 Industrial Democracy
d)
Work-to-rule
e)
 Deadlock
27.
 discussion aimed at reaching an agreement.
a)
Cheese
b)
Strikes
c)
 Negotiation
d)
Work-to-rule
e)
Deadlock
28.
Unions sign an agreement with employers not to strike in exchange for greater involvement in decisions that affect the workforce.
a)
Industrial Action
b)
Go-Slow
c)
Strikes
d)
No-Strike Agreement
e)
Work-to-rule
29.
is an association of employees which performs some of the functions of a trade union, such as representing its members in discussions with management. It may also have other social and professional purposes.
a)
 Single-union Agreement
b)
Collective Bargaining
c)
Deadlock
d)
Negotiation
e)
 Staff Associations
30.
is a work stoppage, caused by the mass refusal of employees to work. This usually takes place in response to employee grievances. It became common during the Industrial Revolution, when mass labor became important in factories and mines.
a)
Trade Unions
b)
Collective Bargaining
c)
Waffles
d)
Staff Associations
e)
 Strikes
31.

to leave an event such as a meeting or performance because you areangry or disapprove of something.

a)

Work-out

b)

Strikes

c)

No Strike Agreement

d)

Pancakes

e)

Walk-out

32.
Occurs when employees do the absolute minimum required, as stated in their contracts of employment.  In essence, they adhere to all the rules and regulations to reduce productivity.
a)
Walk-out
b)
 Work-to-rule
c)
Strikes
d)
Trade Unions
e)
No Strike Agreement
33.

Strike action should be the first course of action for unhappy employees

a)

True - this is the best method of conflict resolution

b)

False - it should be a last resort

34.

When workers strike, companies will often respond by:

a)

Hiring Children

b)

Increasing Benefits/Wages

c)

Hiring Strikebreakers

d)

Hiring Armed Thugs

35.

Employer can use _______ as a weapon to fight against trade union collective bargaining.

a)

picket

b)

strike

c)

lockout

d)

layoff

36.

Picket is a stoppage of work done by employee to show their protest and dissatisfaction towards worker.

a)

TRUE

b)

FALSE

37.

A picket is only legal if _______.

a)

a secret ballot is held prior to starting the picket

b)

two-thirds of the workers agree to picket

c)

picket is done by employee who outside of the union

d)

it does not obstruct the entrances or exits to the workplace

38.

Arbitration is a process of arriving at a settlement of a trade dispute with help of a third, neutral party, which carried out by officers of Dept. of Industrial Relations.

a)

TRUE

b)

FALSE

39.

The industrial court has the authority to hear and settle trade disputes between a union and an employer.

a)

TRUE

b)

FALSE

40.

True or False? "Female union members earn 30% less than non-unionised women."

a)

True

b)

False

41.

What kind of people work in a Trade Union?

a)

Ordinary working people

b)

Only the poor people

c)

Lazy and troublesome people

d)

All people around the world can work in a Trade Union

42.

The degree to which peace or conflict exists within an organization between management and employees.

a)

Conflict resolution

b)

Togetherness

c)

Industrial Relation

d)

Industrial Action

43.

The person who represents the trade union on a particular jobsite is called

a)

Union man

b)

Union lead

c)

The union activist

d)

The shop steward

44.

The name of the trade union that represents oil workers in Trinidad and Tobago

a)

PSA

b)

JITUM

c)

TTUTA

d)

OWTU

45.

The workers in a large organization are dissatisfied with the working conditions. The trade union representatives’ first likely action will be to

a)

Have discussions with the personnel

officer

b)

Encourage employees to adopt go-

slow tactics

c)

Encourage the workers to take strike

action

d)

Request a meeting with the Board of Directors

46.

Elton Mayo and his team believed in the positive nature of

a)

Managers

b)

Management

c)

Employees

d)

All of the above

47.

Which of the following department has major interest in harmonious industrial relations

a)

A. HR

b)

B. Production

c)

C. Finance

d)

D. Marketing

48.

Characteristics of Industrial Relations do not include:

a)

A. Industrial Relations are outcome of employment relationship in an industrial enterprise.

b)

B. Industrial Relations promote the skills and methods of adjustment and co-operation with each other.

c)

C. Industrial Relations create complex rules and regulations to maintain cordial relations.

d)

D. Industrial Relations system creates an environment of distrust and conflict.

49.

According to whom ‘Conflict is necessary but it can be and needs to be managed and resolved’.

a)

A. Unitarists

b)

B. Pluralists

c)

C. Classicalists

d)

D. Modernists

50.

Identify the functions of Joint Management Council:

a)

A. Information sharing

b)

B. Consultative

c)

C. Administrative

d)

D. All the above

51.

"Organisations are made up of people and the success of management lies in its dealings with these people." This is the fundamental of the:

a)

a. Marxist approach

b)

b. Gandhian approach

c)

c. Human relations approach

d)

d. Giri approach

52.

Who is responsible for the maintenance of the 'lists' of independent trade unions?

a)

a. The Health and Safety Executive

b)

b. Acas

c)

c. The Central Arbitration Committee

d)

d. The Certification Officer

53.

Which of the following is not a characteristic of trade union?

a)

a. Voluntary association

b)

b. Common goals

c)

c. Intermediary

d)

d. Individual actions

54.

A criticism of the industrial relations perspective is that it:

a)

a. is too heavily in favour of trade unions

b)

b. focuses primarily on the institutions of job regulation and conflict resolution to the exclusion of all else

c)

c. is anti-trade union

d)

d. ignores legal influences on the employment relationship

55.

Who has given the systems Theory of Industrial Relation?

a)

a. Elton Mayo

b)

b. Karl Marx

c)

c. John Dunlop

d)

d. Roethilsberge

56.

Who has coined the term Industrial Democracy?

a)

a. Karl Marx

b)

b. Sydney and Beatrice Webbs

c)

c. Peter F. Drucker

d)

d. John Dunlop

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