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U4 AOS 1 VCE Business Management Pre-Test

Total questions: 24

Worksheet time: 28mins

Name
Class
Date
1.

The conditions that make a business more successful than the businesses it is competing with, or a particular thing that makes it more successful.

a)

proven track record

b)

competitive advantage

c)

credit worthiness

2.

To give a particular amount of time, money, etc. to someone or something, so that it can be used in a particular way.

a)

supply

b)

allocate

c)

dedicate

3.

Successful businesses need to change, and managers can be either proactive or reactive to that change. What is the meaning of proactive?

a)

being active in supporting changeq

b)

to initiate change

c)

to react to change

d)

to resist change

4.

KPI stands for...

a)

Kenetics and Performance Indexation

b)

Keep Price Index

c)

Key Performance Indicators

d)

Key Productivity Indicators

5.

______________ are property and other items of value owned by a business.

a)

Current assets

b)

Fixed assets

c)

Liabilities

d)

Assets

6.

A set of similar products made by a particular company

a)

demand

b)

delay

c)

range

d)

forecast

7.

People´s need or wish to buy particular goods

a)

demand

b)

update

c)

range

d)

stock

8.

Productivity is a measure of performance that indicates how many inputs it takes to produce outputs, and it is a key measure of e (a)   .

9.

Who came up with the force-field analysis?

a)

Kurt Cobain

b)

Kurt Lewin

c)

Kurt Lewis

d)

Frederick W. Taylor

10.

Do all choices/decisions analysed using force-field analysis need to be accepted?

a)

Yes, managers need to be able to increase driving force as much as possible at all times

b)

Why not? Businesses needs to take risks and try out their strategy

c)

Not necessarily, some degree of skepticism and resistance may be necessary

11.

What is the definition of force-field analysis?

a)

the process of selling different, unrelated goods or services in new markets

b)

the process of conducting research into the business environment within which an organisation operates, and into the organisation itself, to help form future strategies

c)

vector field that describes a non-contact force acting on a particle at various positions in space

d)

technique for identifying and analysing the positive factors that support a decision and negative factors that constrain it

12.
What are stakeholders?
a)
Anybody who knows the name of the business
b)
Anybody who takes an interest in a business
c)
Anybody who works for the business
d)
Anybody who buys from the business
13.
As a stakeholder, what interest would customers have in a business?
a)
Working Conditions
b)
Payment Methods
c)
Increase Profits
d)
Paying Taxes
14.
As a stakeholder, what interest would the employees have in a business?
a)
Following Legislations
b)
Business Relationships
c)
Payment Methods
d)
Staff Pay
15.
As a stakeholder, what interest would the shareholders have in a business?
a)
Increasing Profits
b)
Business Relationships
c)
Business Profitability
d)
Staff Pay
16.

Having an innovative mindset is seeing problems, complaints, and bottlenecks as opportunities.

a)

TRUE

b)

FALSE

17.

Forces that block drivers of change are called...

a)

Resisting forces

b)

Restraining forces

c)

Restricting forces

d)

Repelling forces

e)

Refusing forces

18.

Which of these are examples of internal driving forces?

a)

Improved administrative efficiency

b)

Better staff motivation

c)

Potential government assistance

d)

Increased competition

19.

Lewin’s three-step model of change management, consisting of:

a)

Unfreezing the status quo, through movement to a desired end state, and refreezing the new change to make it permanent.

b)

Establish a sense of urgency, form a coalition, and create a new vision.

c)

Communicate the vision, empower others by removing barriers, create and reward short-term ‘wins'.

d)

Create a new vision, consolidate, reassess and adjust, and Reinforce the changes.

20.

A new tracking system was implemented at Roadworks. Workers, however, avoided using it because it looked so complicated, though in actuality, the new system was easier than the former.

As a manager of these workers, what would you do to best minimise this source of resistance at this stage?

a)

clarify intentions and methods

b)

delay change and await a better time

c)

offer information and encouragement

d)

make sure that everyone is using the new system

21.

Which of the following is an external force that would cause a company to make an organizational change?

a)

A booming economy

b)

The naming of a new CEO

c)

An organization-wide restructuring

d)

A widening span of control for managers

22.

This type of change occurs in small, gentle steps, allowing a business to adapt gently.

a)

Incremental

b)

Disruptive

23.

April believes that people’s actions are guided by fear. Hence, she intimidates when approaching change.

The type of change strategy April most likely employs is:

a)

training

b)

coercion

c)

communication & education

d)

participation

24.

Produce differentiation occurs when...

a)

a business tries to establish differences between similiar products

b)

a business creates a lot of different products

c)

a business has a large range of product

d)

a business custum designs products to cusomer wants