WorksheetsPOST TEST CAMP 4TH (ENG FOR HOSPITALITY )
Total questions: 10
Worksheet time: 20mins
What is direction mean ?
A correct way to get somewhere
The situation of the place
The condition of the place
An incorrect way
Which one from these sentences bellow called as “Asking” for the direction?
In the behind of the security office
In front of our hotel
Where exactly am I ?
The ATM is located near to security office
Which one from these sentences bellow call as “Giving” for the direction?
How the way to get to AIDIA GRANDE HOTEL?
You can pass this way, just go straight the ATM is located in front of our hotel.
Do you know where is the toilet?
Could you tell me the location of ballroom?
The Mahoni room is located ..... Bidara and Meranti room
Please complete the sentence above with the apropriate one!
In front of
Between
Turn right
Turn left
Siska : Where is 202 room?
Farhan : .....
Please complete the dialogue with correct statement!
Thank you for the direction
Could you help me to get the room now?
I don’t know how to get there
You can go up stairs, turn to left side and walk along the corridor your room is in the corner
When you see the guest need a help, then what you heve to do to the guest?
Offering an assistance
Let the guest do by themself
Offering some food and beverage
Offering the menu
Which one from these sentences bellow that show an offering help expression
If you wouldn’t mind
Thank you, that would be great!
Yes, I would love to
What can I help you?
Which one from these sentences bellow that show an accepting help expression
Thank you I would be happy
Can I bring your luggage?
May I help you?
How may I assist you?
Which one from these sentences bellow that show a declining help expression
Thanks for halping me
If you wouldn’t mind
Thank you, but I can handle it by my self
Yes, I would love it
Mawar : Hallo, good morning, welcome to our hotel
Melati : Good morning too
Mawar : How may I assist you miss Mawar?
Melati : I want to make a reservation
Mawar : ....
Please complete the dialogue with correct statement!
I will esccort you to get the room
Alright, let me esccort you to the reception
Thanks for visiting our hotel
Have a nice day miss Mawar
