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WorksheetsPKT_Week_3_HH_Jun22
Total questions: 10
Worksheet time: 5mins
What will you do if Captain says that he is not getting the OPT to log in to the Application
Check the Supply dashboard and tell the OTP
We can share the OPT
Ask Captain to re-install the Application
Tell the Captain to visit the city office
How many times can a captain redeem in a week for Ajmer city?
1 rs weekly 2 times
1 rs weekly 3 times
1 rs weekly everyday
1 rs weekly 4 times
Which and all Services are available for Bangalore City(Rapido)
Link,C2C,Zomato,Kaleyra,SME,Bharatpe,Magicpin,Rebel foods,Rapido buy
Link,C2C,Zomato,Kaleyra,SME,Magicpin,Rebel foods,Rapido buy
Link,C2C,Zomato,Kaleyra,SME,Magicpin,Rebel foods,Rapido buy, Auto Services
Both B & C
Where should we check if Captain B2B services are Suspended
Profile Dashboard (Activity Log )
Supply Dash Board (Activity Log )
Tell the captain to contact the Help & Support
A & C
What will say to the captain if he meets with an Accident
All the Captains who are registered with Rapido, are insured up to 5 Lakhs cover, Minor injury get up to Rs 1500 cover, Major injury /Hospitalization upto Rs 30,000 & upto 5 Lakhs for death loss. There is no mobile recovery
All the Captains who are registered with Rapido, are insured up to 5 Lakhs cover, Minor injury get up to Rs 1500 cover, Major injury /Hospitalization up to Rs 30,000 & up to 5 Lakhs for death loss & Mobile Recovery
All the Captains who are registered with Rapido, are insured up to 5 Lakhs cover, Minor injury get up to Rs 1500 cover, Major injury /Hospitalization upto Rs 40,000 & upto 10 Lakhs for death loss. There is no mobile recovery
All the Captains who are registered with Rapido, are insured up to 5 Lakhs cover, Minor injury get up to Rs 1200 cover, Major injury /Hospitalization up to Rs 45,000 & up to 6 Lakhs for death loss & Mobile Recovery
What are the troubl shutting steps for application Issue
Settings > Application Manager > Captain App > Storage > Clear Data > Clear Cache”
Mobile Settings > Application Info> Captain App > Storage > Clear Data > Clear Cache”
Mobile Settings > Application Info> uninstal the App
Tell the captain to contact the Help & Support
What will Be the disposition for above 14 days from the activation date when they take the next ride?
Not Interested - Will Login Latter
Not Interested - Personal Issue
Interested - Will Complete 2nd Ride
Non of the above
How to check customers' previous due?
Profile Dash Board > Order > Particular Order > Customer Details
Profile Dash Board > Order > Particular Order > Supply Dash Board
Profile Dash Board > Order > Particular Order > Customer fare details
Profile Dash Board > Order > Particular Order >Captain earning details
What and all services an agent can activate to captain?
Bike taxi
Food service
A and B
C2C
Can we activate B2B service in Amritsar
Yes
No
Should pay 300rs for registration
Should complete 3 bike ride
