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U4 AOS 1 Bus Man Section 2 Quiz - KPIs

Total questions: 11

Worksheet time: 7mins

Name
Class
Date
1.

KPI stands for a Key (a)   Indicator.

2.

Continuous improvement requires businesses to constantly _______ how well they are meeting their business objectives.

a)

evaluate

b)

consider

c)

prevent

d)

describe

3.

(a)   indicates to what degree a business has accomplished the objectives it set out to achieve. In other words, the business is ‘doing the right things’.

4.

________ refers to how well a business uses the resources needed to achieve a goal.

a)

Effectiveness

b)

Efficiency

5.

The purpose of KPIs is to evaluate business performance and ask 'did we achieve our objective?'

a)

True

b)

False

6.

What is the percentage of market share in the following question? In 2019 there were 1 062 867 new passenger vehicles sold in Australia. Toyota was the top-selling brand for the 17th year in a row selling 205 766 cars

a)

19.4%

b)

22%

c)

13%

d)

56%

7.

What is meant by the term net profit?

a)

It is what is left over after gross profits have been deducted

b)

It is what is left over after all costs have been deducted

c)

It is what is left over after cost of sales have been deducted

d)

It is what is left over after operating costs have been deducted

8.

A business that makes a (a)   is considered to have performed successfully.

9.

What is productivity?

a)

The ability to produce more output, per worker, per hour

b)

The ability to stay awake longer than anyone else

c)

A byproduct of excessive coffee

d)

Making more money with less resources

10.

What is a Tariff?

a)

A tax on imported and exported goods

b)

A price marked on goods

c)

Profit made from manufactured goods

11.

What is staff absenteeism?

a)

staff who attend work regularly

b)

staff who attend work regularly but are often late

c)

when staff are not at work

d)

when staff are not motivated to do their work