WorksheetsQuiz - To assess
Total questions: 8
Worksheet time: 6mins
Why is team briefing important?
To know today's weather
To know the latest changes & daily specials
To share the latest gossip
To share the lobang
In the Server's menu, what does the nut icon (circled in red) mean?
Contains traces of nuts
Unlimited nuts
Free nuts
Why must the menu be clean?
Dirty menu reflects the hygiene level of our restaurant
The menu can be used to wipe the table
Clean menu indicates that our food is expensive
Why do we ask the customer about the food allergy?
It is just chit-chatting with the customer
Customer may get the food allergy triggered by the dishes. And we can recommend the safe choices
So that the customer will be upset
So that we can recommend the unsafe choice
Which procedures are correct?
Why do we repeat the order back to the customer?
Customer does not trust us
We need to exercise our mouth
Customer will be assured that the order had been noted correctly
We need to brainwash the customer into ordering more dishes
Why do we serve with a smile?
To get the customer's mobile number
Customer will not patronize again
Customer will think we are weird
To build up rapport with customer
Why do we recommend the appropriate dishes to customer?
We want more profits
Customer has alternative food choices to choose from
Customer is indecisive so we can decide on behalf
