WorksheetsIDBI_DB_LC_4
Total questions: 60
Worksheet time: 30mins
Name
Class
Date
1.
What best defines an IP Address?
a)
Internet Protocol Address
b)
Indian Protocol Address
c)
International Protocol Address
d)
Inter- connected Protocol Address
2.
Select the correct expansion for Internet?
a)
International Network of Computers
b)
International Network of connections
c)
Intranational network of computers
d)
Intranational network of connections
3.
What is a Firewall?
a)
A network security system designed to prevent unauthorized access to or from a private network.
b)
A Network security system that disables an user on incorrect logins
c)
A Network security system that poses a threat to new application packages
d)
A Network security system that supports all new application packages
4.
What does HTTPS stand for?
a)
Hyper Text transfer protocol Secured
b)
Hyper Text Transfer Protocol Standards
c)
High targetted transmission payment system
d)
Hyper Text Tranmission Policy Standards
5.
Which out of the options can be a Client?
a)
A desktop computer or workstation capable of obtaining information and applications from a server.
b)
the communication message linking a server to various terminals
c)
a desktop computer or a workstation that retrieves specific customer related information from the server
d)
a desktop or a workstation connected to a specific server permanently
6.
What is SCORES?
a)
SEBI Complaints Redressal System
b)
Statutory Complaints Redressal Service
c)
SEBI Customer Grievance Redressal System
d)
Service Compliant Regulatory System
7.
What is basically required for receiving or sending money through UPI?
a)
Virtual Payment Address
b)
QR code
c)
MMID
d)
mobile no. and MMID
8.
What is BHIM PayWiz
a)
an IDBI UPI App
b)
Bharath Hinderland Investment Mechanism
c)
an IDBI App for funds transfer restricted to NRI customers
d)
an IDBI App for making enquiries on remittance schemes
9.
Identify the correct statement on Internet Payment Gateway Transactions in IDBI.
a)
auto settled at mid night 12.00 & the credit is passed on to the merchant’s account on the next working day morning 10.30 am.
b)
auto settled next day & the credit is passed on to the merchant’s account on the second working day morning 10.30 am.
c)
manually settled at next day mid night 12.00 & the credit is passed on to the merchant’s account on the third working day morning 10.30 am.
d)
auto settled at mid night 12.00 & the credit is passed on to the merchant’s account on the 3rd working day morning 10.30 am.
10.
What are the two types of QR Codes that can be generated for scan & pay by Merchants
a)
Static code – Scan & Pay and Dynamic code QR Code for each transaction
b)
Fixed code – Scan & Pay and Flexi code QR Code for each transaction
c)
Differs from Merchant to Merchant
d)
there is only one type of QR code
11.
Are NRO/NRE Account Holders permitted to use UPI?
a)
No
b)
Yes with no restrictions
c)
Yes - but only to transfer funds within Asian Countries
d)
Yes but only to transfer money to their close relatives
12.
How to collect money using BHIM Pay?
a)
Either VPA or Scan QR Code
b)
Using Account No & IFSC Code
c)
Through Pull Transaction
d)
Mobile No & MMID
13.
Is the IMPS facility available to corporate users?
a)
No, only to Retail Mobile Banking Customers, 24/7.
b)
Yes but only during the Bank's official business hours
c)
Yes available 24/7*365
d)
Not to all corporate users but only to those corporates having a cash credit account with the Bank.
14.
Through IMPS, is remittance abroad possible?
a)
No, IMPS facility is available only within India.
b)
Yes but permitted only in INR
c)
Yes, for selected Countries only
d)
Yes but for selected purposes post approval of RBI
15.
Can this IMPS facility be used for funds transfer using IFSC code?
a)
Yes, the beneficiary need not be a Mobile Banking Customer
b)
Yes, but the beneficiary needs be a Mobile Banking Customer
c)
Yes, the remitter and beneficiary need be a Mobile Banking Customer
d)
No such condition
16.
Which of the following services does not correspond to the Second Level of Maintenance (SLM) in ATMs?
a)
General cleaning of the ATM exterior, CRT screen, fascia and immediate surrounding area
b)
Ensuring that the ATM devices are virus or any other malicious program free
c)
Undertaking responsibility of all engineering changes on the field.
d)
Ensuring that there no other external devices installed in the ATM
17.
What is MFK?
a)
Multi-Functional Kiosk
b)
Another name for an E lounge
c)
Micro Function Kiosk
d)
Multi Functional Kit
18.
In SSPBP, how to insert the passbook to the printer?
a)
Insert the page, with the cover page opened; the kiosk itself will flip and turn the pages and print the appropriate page.
b)
Insert the passbook, without opening; the kiosk itself will flip and turn the pages and print the appropriate page.
c)
Insert each time to continue the print after printing of 5 transactions
d)
Insert the passbook and key in the account details and the period for which the printing is to be done
19.
What is good faith complaints and what will be the TAT in such cases?
a)
ATM transaction complaints received after 60 days but prior to 120 days - TAT is 10 Working days
b)
ATM transaction complaints received after 60 days but prior to 120 days are good faith cases; TAT is 7 Working days
c)
Compliants received without any basis - TAT 3 working days
d)
Complaints received from other Banks customers - no specific TAT
20.
The TAT for POS transactions and e-commerce complaints is:
a)
72 hours
b)
10 & 7 working days respectively
c)
7 & 10 working days respectively
d)
72 hours for POS transactions and no specific TAT for e-commerce complaints
21.
ATMs which are owned and operated by outsourced ATM Operators, appointed by Bank under Total outsourced model, are called
a)
Brown Label ATM
b)
Opex ATM
c)
White Label ATM
d)
Off Site ATM
22.
What will happen if a customer doesn’t collect the cash dispensed by the ATM ?
a)
Cash is not sent back to reject cassette automatically as per RBI direction.
b)
Cash is sent back to reject cassette automatically
c)
Cash is stored in a separate Bin.
d)
Cash is sent back to the rrspective Bins automatically
23.
The ATM which is owned and maintained by other entities like NBFC and is available for use by customers of other banks is called _____ label ATM.
a)
White Label
b)
Orange Label
c)
Pink Label
d)
Brown Label
24.
Where would you find SSPBP, Cash Recycler, ATM, MFK and DSS - all at one place?
a)
e-Lounge
b)
e-customer lobby
c)
e-do it yourself counter
d)
in all corporate branches
25.
What will the cash recycler do if PAN is not registered in Finacle and cash deposited is greater than the permissible limit?
a)
Return the entire amount without accepting any cash
b)
Accept deposit up to the permissible limit and return the excess amount
c)
Credit the account with the permissible amount, keep the excess amount in the sundry account and credit this amount next day
d)
Will just accept as long as the cash deposited is up to Rs2,50,000
26.
Which of the following ways should the customer adhere to while depositing cash in the cash recycler machine?
a)
Need not sort the notes but insert in one lot, without inputting the no. of notes for each denomination
b)
Key in the no. of currency notes for each denomination
c)
Insert the notes sorted denomination wise but in one lot
d)
Insert notes – denomination wise, that is starting from the lowest denomination to the highest.
27.
CDM is
a)
Cash Deposit Machine
b)
Cheque Deposit Machine
c)
Central Data Maintenance
d)
Central Depository Mechanism
28.
Two Rights are given in I-net Banking; what are they?
a)
Viewing & Transaction Rights
b)
Personal & Business Transactions Rights
c)
Card Login & Account Login Rights
d)
Maker Checker Rights
29.
Can a customer avail a OD against his FD online?
a)
Yes
b)
No
c)
Yes but only upto Rs.5,000/-
d)
Yes - but only if the accoun is opened under e-KYC
30.
Can an FD be closed online?
a)
No.
b)
Yes
c)
Yes but only if the deposit is less than Rs.5,000/-
d)
Yes - only if the FD is opened on-line
31.
mPassbook” - is available for
a)
Individuals, Proprietory & HUF Accounts<br />
b)
Only for Individual accounts
c)
Only for HUF & Trust Accounts
d)
Only Proprietory accounts
32.
In M Passbook services is all tranactions for the previous ______ days can be viewed:
a)
90 days -both on, on-line and off-line modes
b)
90 days - only on on-line mode and 120 days on off-line mode
c)
30 days both on on-line and off line modes
d)
60 days for both 0nline and off line modes
33.
What is M-OTP? To whom it will be of help?
a)
Facility to manually generate OTP in the handset itself; no sms; will benefit NRI clients much
b)
Facility of System Generated OTP in the handset itself; no sms; will benefit NRI clients much
c)
Mechanized OTP that would be sent automatically once in 5 minutes if a transaction is not complete
d)
Machine generated OTP required for validating accounts opened through e-KYC
34.
In NFC enabled Debit card, NFC stands for :
a)
Near Field communication <br />
b)
Near Force communication
c)
Network Field communication
d)
National Financial Control
35.
IDBI Payment Gateway is known as
a)
Paymate
b)
Payapt
c)
Paywiz
d)
I-Ipg
36.
Does any account of the customer need to be linked to PAYAPT wallet?
a)
No account is linked; it is just a virtual card, wherein the wallet is pre-loaded through debit or credit card of any bank with sufficient money for merchant transactions.
b)
Yes, account to be linked
c)
No account is linked; it is just a virtual card, wherein the wallet is pre-loaded through Account of any bank with sufficient money for merchant transactions.
d)
No account is linked; it is just a virtual card, wherein the wallet is pre-loaded through IDBI Account with sufficient money for merchant transactions.
37.
In PAYAPT, can the users link their Credit or Debit cards and pay directly?
a)
Yes
b)
No
c)
No, only accounts can be linked
d)
Both cards and accounts to be linked
38.
Will there be a hidden account for recording transactions in a Credit Card?
a)
Yes, an Overdraft account is linked
b)
Card itself is an account
c)
culled out from the system
d)
only debit cards have linked accounts and not credit cards
39.
Cardless transaction is limited to
a)
5000 per day
b)
2000 per day
c)
10000 per transaction
d)
5000 per transaction
40.
Which of the following is a pre-paid instrument?
a)
Global Currency Card
b)
Debit Card
c)
LIC Co Branded Cards
d)
Credit Card
41.
WCC cards are available in IDBI in
a)
8 Currencies
b)
USD only
c)
6 Currencies
d)
12 Currencies
42.
In Cards the last digit is
a)
Check Digit
b)
the account number
c)
the date of birth in mm-yy format
d)
the combination of pin and account number reduced to 4 digits
43.
ISIN is a
a)
12 digit International Security Identification Number
b)
8 digit International Security Identity Number
c)
16 digit International Security Identiicatin Number
d)
8 digit International Security Identification Number
44.
In sale of securities, held in Demat format
a)
DIS (Deliver Instruction Slip) has to be submitted
b)
DIS (Delivery Intent Slip) has to be submitted
c)
No need, Standing Instruction is enough now
d)
Receipt in Slip to be submitted
45.
In Dematerialisaton the investor becomes the
a)
Beneficial Owner
b)
Original owner
c)
Investor
d)
Registered Owner
46.
Transposition in Demat account is
a)
Re-arranging the names of Joint Holders
b)
Transfer of Securities
c)
Transfer of Names
d)
Re-arranging the Securities
47.
Transaction Statements in Demat account
a)
To be given every month, If there is transaction
b)
only at the request of the Demat Account holder
c)
To be given annualy, even if there is no transaction
d)
To be given every quarter, If there is transaction
48.
DP Account id & BO Account id consists of
a)
8 digits each
b)
16 digits
c)
7 digits Alpha Numeric each
d)
12 digits
49.
Vishing is best defined as:
a)
It is an attempt to 'wish' for your banking details, through Phone calls or voice messages
b)
It is an attempt to 'fish' for your banking details, through emails
c)
Wish Good Morning and seek information
d)
an attempt to 'fish' for your banking details, through links
50.
What is Spoofing?
a)
Creating a website as a hoax with an intention of committing fraud
b)
An attempt of a fraudster to take confidential details from you over a phone call
c)
It is an attempt to 'fish' for your banking details
d)
A method used by fraudsters to capture personal or account information from credit/debit card
51.
Phishing is:
a)
an attempt to 'fish' for your banking details, through emails
b)
attempting to seek information when the customer is disturbed
c)
an attempt to 'fish' for your banking details, through sms
d)
an attempt to 'fish' for your banking details, through links
52.
In how many languages Call centre queriesavailable in IDBI?
a)
12 languages
b)
Bi-lingual - Hindi & English
c)
8 languages
d)
21 languages
53.
Phone Banking queries interalia addresses:
a)
Debit Card hotlisting
b)
release of loans based on phone call confirmation
c)
closure of account issues
d)
change of guarantors in a loan transaction
54.
What areTypes of Call Centres?
a)
In bound Call Centre, Out bound Call Centre and Blended all Centre
b)
BPO & Normal
c)
Bank owned and out sourced
d)
Incoming and Outgoing
55.
What is the name of the bank's facebook banking app?
a)
iEngage
b)
Facebook Banking
c)
iFace
d)
iBook
56.
Can existing customers use video KYC
a)
No, only for new customers
b)
Yes but only HNI customers
c)
Yes but only NRI customers
d)
Yes but only those whose accounts are opened using CKYC.
57.
Video KYC can be used for Re-KYC
a)
Yes
b)
No
c)
No, only for new customers
d)
Yes but only for NRIs
58.
What does FINTECH stand for?
a)
Financial Technology
b)
Financing Technology
c)
Finesse Technology
d)
Finite Technology
59.
Identify the one which is a digital marketing channel.
a)
Social Media
b)
Bill Boards
c)
Hand Bills
d)
Kiosks
60.
Identify the one which is not a Fintech Company:
a)
HDB Finance Services
b)
Policybazaar
c)
MobiKwik
d)
Lending Cart
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