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WorksheetsEmployability Skills - 1st Semester - Module 3 : Communication
Total questions: 35
Worksheet time: 18mins
Name
Class
Date
1.
Choose the correct context of the given expression in group discussion.” Excuse me, I would ”
a)
Interrupting
b)
Agreeing
c)
Summarizing
d)
Emphasizing a point
2.
Communication that involves exchanging information without use of words is called
a)
verbal communication
b)
pictorial communication
c)
written communication
d)
non verbal communication
3.
Dedication to a particular work is called
a)
confidence
b)
commitment
c)
Intelligence
d)
integrity
4.
Expansions of SMS is
a)
Simple Message Service
b)
Short Mail Service
c)
Simple Memo Service
d)
Short Message Service
5.
For “SMART” Goal, S stands for
a)
social
b)
scientific
c)
specific
d)
strength
6.
Gesture “biting nails” shows
a)
boredom
b)
insecurity
c)
confidence
d)
defensiveness
7.
Gesture “Brisk and erect walking” shows
a)
boredom
b)
defensiveness
c)
confidence
d)
insecurity
8.
Goals are categorized as
a)
good and bad
b)
inner and outer
c)
intrinsic and extrinsic
d)
short-term and long- term
9.
In face to face communication, “tone of voice” accounts for
a)
0.07
b)
0.38
c)
0.55
d)
1
10.
In face to face communication, body language accounts for
a)
0.07
b)
0.38
c)
0.55
d)
1
11.
Intrinsic motivation is……
a)
short lived
b)
long lasting
c)
for money or reward
d)
to gain social acceptance
12.
Listening to Railway or Flight announcement, teacher’s lecture comes under_
a)
critical listening
b)
appreciative listening
c)
therapeutic listening
d)
comprehensive listening
13.
Listening to songs only to derive pleasure comes under
a)
critical listening
b)
therapeutic listening
c)
appreciative listening
d)
comprehensive listening
14.
Motivation is categories into
a)
intrinsic and extrinsic
b)
good and bad
c)
inner and outer
d)
high and low
15.
Noise, physical discomfort of hotness or coldness comes under
a)
culture barrier
b)
language barrier
c)
perception barrier
d)
environment barrier
16.
Rise and fall of pitch of voice is called
a)
vowel
b)
intonation
c)
consonant
d)
pronunciation
17.
The study of right and wrong in human endeavors is called
a)
motivation
b)
self awareness
c)
ethics
d)
goal
18.
What should come next after “selecting the solution” in problem solving process?
a)
Look for alternate
b)
Root cause analysis
c)
Identify the problem
d)
Implement the solution
19.
Which factor helps to motivate people?
a)
Lack of focus
b)
Lack of confidence
c)
Lack of direction
d)
Lack of nervousness
20.
Which one is 3P’s of public speaking?
a)
Possess, present, practice
b)
Prepare, Practice, perform
c)
Publish, pleasant, perfect
d)
Perfection, Performance, painstaking
21.
Which one is a “Do’s” for interview etiquette?
a)
Nervousness
b)
Informal dress
c)
Calm approach
d)
Excessive gesture
22.
Which one is a “don’t” in interview etiquette?
a)
Be confident
b)
Dress appropriately
c)
Proper eye contact
d)
Lie about your abilities to get job
23.
Which one is a barrier to speaking?
a)
Poor listening
b)
Lack of time
c)
Nervousness
d)
Reluctant to read
24.
Which one is a Do’s in interview etiquette?
a)
Dress too casually
b)
Lie about abilities to get job
c)
Be confident
d)
Too excessive in gesture
25.
Which one is a good communication?
a)
Message is clear and direct
b)
Message is ambiguous
c)
Sender attacks receiver
d)
Receiver doesn’t listen to sender
26.
Which one is an email etiquette?
a)
Keep email short
b)
Send virus infected mail
c)
Forward false messages
d)
Use all caps or small letter in email
27.
Which one is considered to be a good communication?
a)
Message is ambiguous
b)
Sender is positive towards receiver
c)
Receiver doesn’t listen to sender
d)
Sender attacks receiver
28.
Which one is considered to be a poor communication?
a)
Message is ambiguous
b)
Message is clear and direct
c)
Receiver is open to listen
d)
Sender is positive towards receiver
29.
Which one is NOT a benefit of oral communication?
a)
It is quick
b)
It is for record
c)
It is direct
d)
Feedback is immediate
30.
Which one is NOT a part of Triple ‘A” listening?
a)
Anxiety
b)
Attitude
c)
Attention
d)
Adjustment
31.
Which one is NOT an article?
a)
a
b)
an
c)
in
d)
the
32.
Which one is NOT an element of 3P’s of public speaking?
a)
Prepare
b)
Practice
c)
Posses
d)
Perform
33.
Which one is NOT an essential characteristic to achieve success ?
a)
Commitment
b)
Integrity
c)
Confidence
d)
Unethical work
34.
Which one is NOT the outcome of positive attitude?
a)
enthusiasm
b)
creativity
c)
boredom
d)
problem solving attitude
35.
Which one is the latest and effective means of modern communication?
a)
Fax
b)
Postal mail
c)
Electronic mail
d)
Message through TV
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