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WorksheetsConflict Resolution
Total questions: 10
Worksheet time: 5mins
Which is NOT a method of conflict resolution?
Negotiate
Investigate
Mediate
Win-Win Attitude
Which IS a method of conflict resolution?
Yelling
Meditation
Debate
Looking at both sides
Which of these counts as a conflict?
A fight
Two competing ideas for a project
Schedule conflicts
All of the Above
What's a good method for resolving conflict?
Agree to their first proposal to calm everyone down
Speak in "you" statements so they feel heard
Explain your needs clearly
Make it personal
You can't go wrong if you are...
Honest
A good debater
On time
More informed
To resolve a conflict you need to...
Find a middle ground
Sacrifice some of your position
Agree on a mutual end goal
All of the above
If a solution fails...
You have failed
The solution needs to be rethought
You should work with someone else
The other person has failed
After finding a solution...
Accept it, regardless of results
Work so it fails to prove you were right
Check in later to see if everyone is happy with it
Carry it out for a day to see if it works immediately
Your friend borrows your sunglasses and loses them. What should you do?
Express anger and emotion
Explain your feelings and ask for a replacement
Address how they need to be better
Lose their sunglasses in return
You're being accused of breaking something you didn't. What should you do?
Argue your case immediately.
Figure out who broke the item.
Make a plan to pay for the broken item.
Stay calm, honest, and explain your side. Try to calm the other side.
