WorksheetsPKT HH July1
Total questions: 10
Worksheet time: 5mins
The captain is Unable to find the OTP option after Accepting And reaching the Customer location, how do you resolve the captain's issue?
Ask the captain to select ARRIVE option
Close the application and clear the Cache
Ask Captain to Call help and support and Reassign
Ask Captain to Uninstall App and Reinstall
In Coimbatore can we activate the Foodservice?
Yes but the captain needs to pay the amount for the service
No
Should pay 300rs
Non of the above
How many times we can change the registered city (shift )?
No limit
5 times a month
2 in a week
Depend on the captain's reason
In Sniper if the error msg is " Oops - We couldn't locate the captain" what we should inform to captain
Looks like the captain is offline. Ask the captain to go on On-duty
Currently, no demand in the location so the captain has to try after 15 min.
The captain is in High demand Area
All the above
If QR OR ONLINE Payment is UN SUCCESSFUL, what does Pop-up Captain get?
None of the above
Ask Captain to call help and support for Payment
Captain has to collect the cash from the user and then tap on the “Cash Collect” option to proceed to the next order.
The final payment status will be updated within 30 min from the QR code generated time
What is the rate card for B2B service in Agra?
Flat Rs 40 till 5 KM, Rs 6 / KM post 5 KM.
Rs 30 till 2km, above 2km Rs 12.5/km Platform charges 20%
Rs 30 per order, LM After 5km 5 rs per km
Rs 40 per order till 5Km, After 5km 6 rs per km.
The captain activation date is on the 20th of June Organic user, what will be the Joining bonus in Kolkata City
1 Order = 30 3 order(s)= 60 10 Order (s)= 210 20 Order(S)= 300
1 Orders = 30 7 Orders = 50 15 Orders (s)= 80 45 Ordes (s) =100
"1 Order = 10 7 order(s)= 90 15 Order (s)=125 40 Order(S)=375"
1 Orders = 30 5 Orders = 70 15 Orders (s)= 200 30 Orders (s)= 300
The captain activation date is on the 20th of June Organic user, what will be the Joining bonus in Hyderabad City
1 Orders = 30 7 Orders = 50 15 Orders (s)= 80 45 Ordes (s) =100
1 Order = 10 7 order(s)= 90 15 Order (s)=125 40 Order(S)=375
1 Orders = 30 7 Orders = 50 15 Orders (s)= 80 45 Ordes (s) =120
1 Orders = 30 5 Orders = 70 15 Orders (s)= 200 30 Orders (s)= 300
Can we check the captain activation date in the activity log
No
Only in the admin dashboard
In Bulk Action Logs we can check
None of the above
The captain said why my account has been suspended, and what needs to be check-in system was?
The agent will check the reason for suspension in the “Complaints By Customer” and educate the remarks.
The agent will check the reason for suspension in the profile dashboard “Activity Logs” and educate the remarks.
The agent will check the reason for suspension in the “Order detail ” and educate the remarks.
