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Worksheets

Difficult Conversations

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

"Talking about it isn't going to help" is an example of...

a)

Avoidance

b)

Confrontation

c)

Both

2.

"This is going to ruin our relationship" is an example of...

a)

Avoidance

b)

Confrontation

c)

Both

3.

"It will resolve itself" is an example of...

a)

Avoidance

b)

Confrontation

c)

Both

4.

You should "let it go" when...

a)

You realize the issue doesn't actually involve them

b)

Emotions are too high for now

c)

There's another solution

d)

All of the above

5.

How should you start a difficult conversation?

a)

Explain how you feel

b)

Describe what you see happening

c)

Point out wrongdoing of the other person

d)

Invite the conversation

6.

After the conversation is started you should...

a)

Explain how they made you feel

b)

Describe what you've observed

c)

Point out their mistakes

d)

Point out your mistakes

7.

You should explain your emotions in a way to...

a)

Show passion

b)

Show your side objectively

c)

Make them feel what you feel

d)

Fuel the fire of the conversation

8.

People avoid conflict because...

a)

It's human nature

b)

We're afraid of hurting others

c)

We're afraid of getting hurt

d)

All of the above

9.

Putting off a difficult conversation...

a)

Is often a good

b)

Can make matters worse

c)

Is better for your relationship

d)

All of the above

10.

Which is a correct statement?

a)

Ask questions as if you don't know the situation

b)

Ask questions using your knowledge of the situation

c)

Start by talking a lot first then listen

d)

Let them start the conversation