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Group 9 ENM SL30

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is communication?

a)

exchanging of information or news

b)

talk with friends

c)

chating with lecturers

d)

all of them

2.

Gestures, body language, and facial expressions are the form of what kind of communication?

a)

verbal

b)

non-verbal

c)

written

d)

visual

3.

What is the sign of visual communication?

a)

words of a particular language

b)

televisions, radios, social networking

c)

Gestures, body language, the facial expressions

d)

Report, emails, text messages,blog posts, business letters

4.

Main form of communication used in business ?

a)

Face-to-face communication

b)

Using mobile devices

c)

Writing email/letter

d)

All of these above

5.

What makes companies use instant messaging apps for communication?

a)

Cheap

b)

Easy to access

c)

Can deliver information well

6.

Why shouldn’t companies use instant messaging apps ?

a)

Harder for staff to communicate

b)

Not saving time

c)

Hard to conveying idea

7.

What are the main qualities of a good communicator?

a)

Confident

b)

Friendly

c)

Proactive

d)

All of them

8.

Is face-to-face communication a good form of communication?

a)

Yes

b)

No

9.

What is the effect of face-to-face communication?

a)

all of them

b)

Makes it easier to focus

c)

Increased interactivity

d)

building strong relationships

10.

A good communicator is someone who listens to people.

a)

True

b)

False