WorksheetsNOCTI #3: Introduction to Retail Management
Total questions: 23
Worksheet time: 12mins
Which of the following terms describes retail?
Individually selling products directly to the customer
The sale of products in bulk directly from the manufacturer
Locations where manufacturers distribute and sell their goods
Large self-service grocery stores
Which of the following is a term for physical goods that are bought and sold?
Pricing
Services
Products
Sales
Amazon is an example of a pure ___________ retailer.
Television Shopping
Online
Direct Sales
Catalog
Which of the following terms describes wholesale?
Individually selling products directly to the customer
The sale of products in bulk directly from the manufacturer
Locations where manufacturers distribute and sell their goods
Large self-service grocery stores
When you have a physical retail location, that is known as having a _______________ presence.
shopping mall
shopping center
bricks and mall
brick and mortar
A retailer with two or more location is often referred to as a/an _____.
Powerhouse
Chain
Oligarchy
Democracy
What is a niche market?
A store which has developed branches offering the same product in different locations
Locations where manufacturers distribute and sell their goods through retailers
A specialized area of sales targeting a specific group rather than the mass
An open-air form of retail outlet which often includes multiple sellers gathering in a central location at a designated time
Depth of merchandise refers to _____.
(Think about Nike)
The number of like items on the shelf available for purchase
The assortment available within each inventory classification, such as different sizes, colors, and styles of athletic shoes
The merchandise departments in a store, like notions, health and beauty, and pet supplies
The difference between the cost of inventory and the final sale price
Which of the following is a standard term that describes the audience of retail stores-that is, the people who will buy things from the stores?
Buyers
Wholesalers
Manufacturers
Customers
Which of the following is true of a non-franchised chain?
Are owned by the company and run by a manager hired by the parent company
Are owned and operated by an individual owner rather than the company
Generate more profit than franchise chains
Explain how a mall in one state has many of the same stores and products as a mall in another state
Ross and T.J. Maxx are examples of _____ retailers which are a specialty kind of retail stores.
direct
discount
catalog
online
Which of the following is NOT an example of distance retailing?
Websites
Infomercials
Door-to-Door Retailing
Catalogs
Which of the following is a term for intangible things, such as providing delivery, that are sold by retailers?
Training
Gifts
Products
Services
What kinds of things does a manufacturer produce?
Raw Materials
Finished Products
Services
Fossil Fuels
Most stores we visit today are considered _____ because we shop the racks and aisles with little interaction with employees, until we bring our purchases to the register.
Self-Service
Full-Service
Overstock
General Merchandise
Which of the following is an example of party retailing?
Pampered Chef
Wal-Mart
Target
Miss Me Jeans
The majority of retailers are:
Online Only
Independently Owned
Corporations
Franchises
Which of the following is NOT an example of street markets?
Flea Markets
Trade Days
Farmer's Markets
Online Retailers
What term describes delivering a positive, memorable experience that is more than what the customer expects?
Customer Service
Sales
Quality Customer Service
Service
Which of the following is an example of an accessory store?
A bridal alterations store
A shoe store
An auto parts store
An electronics store
Which of the following describes a grower of strawberries?
Wholesaler
Retailer
Distribution Center
Manufacturer
Which of the following retail outlets often sells in bulk?
Supermarkets
Department Stores
Warehouse Clubs
Chain Stores
Which of the following is an example of a distance retailer which does NOT have a physical location?
