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WorksheetsPeople Management
Total questions: 52
Worksheet time: 26mins
Name
Class
Date
1.
The basic managerial skill(s) is (are)
a)
To supervise
b)
To motivate
c)
To stimulate
d)
All of these
e)
None of the Above
2.
The actual achievements compared with the objectives of the job is
a)
Job Performance
b)
Job evaluation
c)
Job description
d)
All of these
e)
None of the Above
3.
HR Planning involves four distinct phases ONE of these stages is
a)
business scanning
b)
Forecasting human resource records
c)
Organisation development
d)
planning
e)
None of the Above
4.
Which of the following is true about preparing a SWOC Analysis?
a)
It should focus on where the organization is today, not where it could be in the future.
b)
A SWOC Analysis has no objective
c)
It should be specific and avoid grey areas
d)
It should analyze the organization only and ignore the performance of competitors
e)
None of the Above
5.
Which of the following could be a strength?
a)
Weather
b)
A new international market
c)
A price that is too high
d)
The location of a business
e)
None of the Above
6.
Which of the following could be a weakness?
a)
A developing market such as the Internet
b)
Competitors with access to better channels of distribution
c)
Poor quality of goods and services
d)
Special marketing expertise
e)
None of the Above
7.
Which of the following could be an opportunity?
a)
Having quality processes and procedures
b)
Moving into new market segments that offer improved profits
c)
Damaged reputation
d)
A new competitor in your home market
e)
None of the Above
8.
Scientific Management were more concerned with the problems at the...................................... levels
a)
higher levels
b)
middle
c)
operating
d)
All of these
e)
None of the Above
9.
Authority and responsibility are....................to each other
a)
supplementary
b)
complementary
c)
contradictory
d)
All of these
e)
None of the Above
10.
……………is the art of knowing exactly what you want men to do and thenseeing that how they do it in the best and cheapest way.
a)
general management
b)
scientific management
c)
administration
d)
All of these
e)
None of the Above
11.
Everything which goes to increase the importance of subordinates role is……………….
a)
decentralization
b)
centralization
c)
either a or b
d)
All of these
e)
None of the Above
12.
According to …………..principle, each group of activities with the same objective must have one head and one plan
a)
unity of direction
b)
unity of command
c)
either of these
d)
none
e)
None of the Above
13.
……..has defined the basic problem of managing as the art of “knowing exactly whatyou want men to do and then see that they do it in the best and cheapest way”
a)
henry fayol
b)
f.w. taylor
c)
mary parker follet
d)
none ofthese
e)
None of the Above
14.
Motivation is:
a)
our ability to understand and perceive emotions
b)
an internal state that guides our behavior to attain the goal
c)
our ability to understand cultural norms and values
d)
our ability to adapt to our environment
e)
None of the Above
15.
Melissa is a good role model for her team mates. She wants to make sure her team does well and wins the conference championship. Her desire to attain this goal is described as:
a)
intrinsic motivation
b)
extrinsic motivation
c)
a drive
d)
a need
e)
None of the Above
16.
Kevin really enjoys riding motorcycles. It gives him great personal satisfaction. His desire to ride motorcycles connects to which of the following?
a)
extrinsic motivation
b)
a drive
c)
intrinsic motivation
d)
a need
e)
None of the Above
17.
Which of the following is true about Maslow’s hierarchy of needs?
a)
the model connects to an interdependent model of the self
b)
the model connects to an independent model of the self
c)
it is relevant to all individuals
d)
it parallels Hofstede’s dimensions for cultural comparison
e)
None of the Above
18.
Motivation is the process of stimulating people to accomplish _________
a)
Desired goals
b)
Desired homework
c)
Desired assignment
d)
Desired homework and assignment
e)
None of the Above
19.
Who has given the hierarchy of needs hierarchy theory of motivation?
a)
Abraham Maslow
b)
David McClelland
c)
Victor Vroom
d)
Frederick Herzberg
e)
Douglas McGregor
20.
How many levels are there in Needs Hierarchy theory of motivation?
a)
6
b)
5
c)
4
d)
3
e)
2
21.
Which among the following is not one of the needs of human being as Needs theory of motivation?
a)
Physiological need
b)
Safety need
c)
Social need
d)
Confidence
e)
Esteem need
22.
Which among the following is the highest level need under Need Hierarchy Theory of Motivation?
a)
Physiological Need
b)
Safety and Security Needs
c)
Social Needs
d)
Self-esteem Needs
e)
Self Actualization Needs
23.
Which among the following is the lowest level need under Need Hierarchy Theory of Motivation?
a)
Physiological Need
b)
Safety and Security Needs
c)
Social Needs
d)
Self-esteem Needs
e)
Self Actualization Needs
24.
Name the motivation theory that is based on Satisfaction-progression?
a)
Alderfer – ERG theory
b)
Maslow – hierarchy of needs theory
c)
Herzberg – Two factor theory
d)
Skinner’s reinforcement theory
e)
Vroom’s expectancy theory
25.
Which among the following theories can be considered as an extension of Maslows’ Need Hierarchy Theory of Motivation?
a)
Alderfer – ERG theory
b)
Maslow – hierarchy of needs theory
c)
Herzberg – Two factor theory
d)
Skinner’s reinforcement theory
e)
Vroom’s expectancy theory
26.
Organizational efficiency is improved by the use of
a)
Programmed decisions
b)
Nonprogrammed decisions
c)
Less planning
d)
Lower expectations and lower demands by top manager
e)
None of the Above
27.
A group in the conflict stage.
a)
Is likely to form coalitions
b)
Will be characterized by polarized discussions
c)
I’ll have members take and defend strong positions
d)
All of these are true
e)
None of the Above
28.
Tuckman's stages of team formation go in what order?
a)
Norming, storming, forming, performing, adjourning
b)
Forming, storming, norming, performing, adjourning
c)
Founding, storming, norming, performing, adjourning
d)
Forming, staining, norming, performing, adjourning
e)
None of the Above
29.
What is social loafing?
a)
A process where individuals in teams work less hard than they would individually
b)
A process where individuals work harder when they are in teams
c)
When someone hangs around with others and enjoys the camaraderie of being part of a team
d)
Team building activities
e)
None of the Above
30.
Which of these is not a key feature of a team?
a)
Mutual independence
b)
Mutual purpose
c)
Shared responsibility
d)
Working in the same department that is called a team
e)
None of the Above
31.
The University of Iowa studies discussed all of the following leadership styles except
a)
Laissez-faire
b)
Democratic
c)
Benevolent
d)
Autocratic
e)
None of the Above
32.
A democratic participate leader
a)
Seeks input and shares the final decision
b)
Shares the final decision without input
c)
Makes the final decision without input
d)
Seeks input but makes the final decision by oneself
e)
None of the Above
33.
Which leadership style tends to centralize authority and make unilateral decisions?
a)
Cultural style
b)
Autocratic style
c)
Democratic style
d)
Laissez-faire
e)
None of the Above
34.
Relative worth of a job is known by
a)
Job design
b)
Job analysis
c)
Job evaluation
d)
Job change
e)
None of the Above
35.
The purpose of Job Evaluation is to determine
a)
Worth of a job in relation to other jobs
b)
Time duration of a job
c)
Expenses incurred to make a job
d)
None of the above
e)
None of the Above
36.
In which of the following methods Jobs can be arranged according to the relative difficulty in performing them
a)
Ranking method
b)
Point method
c)
Factor comparison method
d)
Classification method
e)
None of the Above
37.
Modern method of performance appraisal are
a)
Modern method of performance appraisal are:
b)
Assessment centre method
c)
Management by objectives
d)
BARS (Behaviourally anchored rating scale)
e)
All of these
38.
The combination of peer, superior, subordinate and self-review appraisal is known as
a)
360° appraisal
b)
Human resource accounting system
c)
All round review
d)
Feed forward
e)
None of the Above
39.
Performance Appraisal is also known as _________ or __________
a)
Performance review, Annual review
b)
Performance review, Loss review
c)
Loss review, Annual review
d)
Discount review, Loss review
e)
None of the Above
40.
If a manager is dependent on the subordinate and the subordinate makes a mistake, the manager is more likely to attribute the poor performance to which of the following?
a)
Internal effort
b)
Internal ability
c)
External problems
d)
Resistance
e)
None of the Above
41.
A conflict situation in which the disputants believe that when one disputant helps him/her self, the other disputant is also helped is_______________.
a)
Constructive conflict
b)
Competitive conflict
c)
Destructive conflict
d)
Cooperative conflict
e)
None of the Above
42.
__________ are the approaches to the study of leadership which emphasise the personality of the leader
a)
Contingency theories
b)
Group theories
c)
Trait theories
d)
Inspirational theories
e)
None of the Above
43.
Which style of managerial behaviour and leadership is most likely to assist in conflict management and may also help to create greater employee commitment?
a)
Laissez-faire
b)
Authoritarian
c)
Bureaucratic
d)
Participative
e)
None of the Above
44.
Conflict can be seen as behaviour intended to __________ the achievement of some other person’s goals.
a)
promote
b)
obstruct
c)
control
d)
enhance
e)
None of the Above
45.
Organisational climate is based on the ____________ of members towards the organisation
a)
loyalty
b)
commitment
c)
perceptions
d)
none of the above
e)
None of the Above
46.
The core values, beliefs, and assumptions that are widely shared by members of an organization are termed:
a)
organizational climate.
b)
organizational culture.
c)
mission statement.
d)
strategic plan
e)
None of the Above
47.
Which of the following is a desirable feature of leadership?
a)
One-directional influence from the leader to the follower
b)
Coercive power and authority
c)
Lack of freedom
d)
Coexistence of leaders and managers
e)
None of the Above
48.
Which of the following statements regarding leadership is true?
a)
All managers are leaders.
b)
Formal rights ensure good leadership.
c)
A formal appointment is essential in creating leaders.
d)
Nonsanctioned leadership is as important as a formal influence.
e)
None of the Above
49.
Which of the following is not a subjective performance appraisal factor?
a)
Attitude
b)
Behavior
c)
Amount of work
d)
Friendliness
e)
None of the Above
50.
Which of the following is not a performance appraisal factor?
a)
Attendance
b)
Attitude
c)
Quality of work
d)
Number of social media handles
e)
None of the Above
51.
……………….approach of management heavily concentrates on "People" aspect of management.
a)
human relations
b)
system
c)
empirical
d)
management science
e)
None of the Above
52.
Which of the following is a particular benefit of teamwork to the organization as a whole, rather than the individual?
a)
Transfer of skills and technical expertise
b)
Learning skills from others
c)
Job enrichment
d)
Increased motivation
e)
None of the Above
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