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Worksheets

Communication Skills Best

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What are the characteristics for effective business communication

a)

Consideration

b)

Feedback Skills

c)

Modify the message according to the audience

d)

Courtesy

2.

Public Speaking Skills can connect with an audience through telling a story

a)

True

b)

False

3.

"Use simple language and easy sentences structure in composing message" this statement refers to?

a)

Make effective use of grapevine

b)

Clarity of Purpose

c)

Feedback

d)

Multiple channels of communication

4.

Interpersonal Communication Skills is exchange of information through verbal and non- verbal methods

a)

True

b)

False

5.

Postures, gestures, and facial expressions, to send messages is called (a)   .

6.

Nonverbal communication is getting messages across without using words.

a)

True

b)

False

7.

Expressing feelings, thoughts, or experiences with words , either by speaking or writing.

a)

Nonverbal Communication

b)

Verbal Communication

c)

Communication

d)

Body Language

8.

Communication is a (a)   way process or exchanging of information between the sender and the receiver of the message.

9.

Which of the following is an example of oral communication ?

a)

Newspapers

b)

Letters

c)

E-mail

d)

Phone Call

10.

Which of the following skills are important to communicate properly ?

a)

Reading

b)

Writing

c)

Speaking

d)

All of the above