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WorksheetsTownhall
Total questions: 10
Worksheet time: 5mins
Who is TDCX Malaysia CIO
Vigneswaran
Siew Lee
Byron
Laurent
Who does Project Metamall refers to
Air B&B
Lazada
BMW
Samsung
How many Team Leaders is there in Lazada Organization Chart
7
6
5
4
What is our CSAT Goal
90%
91%
89%
79%
What does Acquisition team do?
Call buyer to resolve escalation
Call seller to service them
Sign up new sellers for Lazada
Ask sellers to exit Lazada
What does VKAM team does
They call buyers to sell products
They encourage sellers to use Lazada
They call buyer to encourage use of Lazada
They support escalation cases
How many New Hires that will be joining us next week?
6
11
15
9
Who does Cindy report to?
Hilmi
Vigneswaran
Kelvin
Intan
How long has TDCX been servicing Lazada client?
1 months
1 year
3 months
5 months
Who is our Senior Director of Operations?
Hilmi
Cindy
Vigneswaran
Byron
