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WorksheetsDTA Internal/External Systems
Total questions: 20
Worksheet time: 7mins
What is the name of the system DTA utilizes to process SNAP/EA cases?
(a)
What is the name of the system that DTA utilizes to verify Unemployment Compensation?
SAVE
SVES
EMT
RAPID
What is the name of the system that DTA utilizes to verify a client's Non-Citizen status?
SVES
SAVE
SSP
Mobius
What identifier information is required for the Case Manager to run a SAVE report on a client?
Name, address, # of children in the home and age
Name, date of birth, valid numeric identifier, type of DTA Benefits the client is applying for
Date of birth, valid numeric identifier, address and height
Valid numeric identifier, year of birth, type of DTA benefits the client is applying for and phone number
A SAVE report must be run for Non-Citizen clients at which of these occasions?
Application
Interim Report
Recertification
Application, Recertification and Any Reported Status Changes
The SAVE report must be attached to the case narrative.
True
False
What is the name of the system that DTA utilizes to verify employment information?
Mobius
SVES
SAVE
The Work Number
The Work Number is verified upon receipt.
True
False
All earned income can be verified through The Work Number.
True
False
Which BEACON page would a Case Manager use to find data from the Work Number?
Other Income Status - Ext. Data
SSI Tracking
Earned Income - Ext. Data
Assessed Person
RAPID is used to access information from which outside agency?
Social Security Administration (SSA)
Department of Unemployment Assistance (DUA)
Department of Revenue (DOR, Child Support Enforcement Unit)
Department of Developmental Services (DDS)
A SVES request/response can be used to verify what information? (Select all that apply)
Identity
SSA Income (SSI and RSDI)
Medicare Information
Wages
Disability Status
A SVES request submitted before 3 PM on a business day will be available for retrieval by _______?
The next day after 10am
After the weekend
48 hours
Wednesday at 1:00pm
If a SVES Request submitted after 3 PM on a business day, the response will be available for retrieval ____?
Tomorrow
After 10am in 2 business days
After the weekend
Monday morning at 8:00am
When a client applies for SNAP, BEACON will automatically run a SVES request for all household members.
True
False
RAPID can be used to verify the ____ and ____ of payments for Child Support Income.
Amount and Frequency
Amount and Reason
Wages and Frequency
Address and Divorce date
A Client brings in their court order for Child Support Expense. They provide SSN for the other parent and asks you to look up proof that they are paying. Can the Case Manager use this information in RAPID to determine proof of payment?
Yes
No
The client's RAPID record has sporadic payments...what should the Case Manager do?
Take the highest month and enter as monthly income
Average of the last quarter/3 complete months and enter as monthly income
Take the lowest month and enter as weekly
Average the highest and lowest months and enter as weekly
Which systems can verify a Client's Disability Status? (Select 2)
RAPID
SAVE
Work Number
SVES
MassHealth (MMIS)
At Application and Recert, what should Case Managers do if a Client reports they are collecting Unemployment Compensation?
Accept a verbal self-declaration of unemployment income
Send a VC-1
Use EMT to confirm Unemployment Compensation and update BEACON
Check the Work Number
