This department is responsible for guest check-in and check-out, mail and information services, and concierge services such as tour booking, reserving theatre and restaurants, providing airport taxi service, etc.

This department is responsible in all sales, services, advertising, promotions, and public relations are taken care of by this team

This department is responsible in keeping the areas of the hotel clean, tidy, hygienic, and pleasant. It also performs the duties pertaining to decoration of hotel premises.

This department is responsible to conducts all financial activities like producing bills and receiving payments, computing employees’ compensations, and delivering payments.

This department is responsible for interviewing and recruiting qualified staff to be placed at appropriate positions

It refers to keep the property safe and secured from external hazards.

It refers to those who are responsible for implementing any new changes required such as upgrading the software and hardware.

It refers to those who are responsible for the maintenance of the property. It takes care of repairing furniture and fixtures and painting the required area.

It refers to those who are responsible in parking and door attendants, drivers, porters, and bell attendants.