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Memos, Emails, and Writing Concisely

Total questions: 42

Worksheet time: 21mins

Name
Class
Date
1.

Who is the text addressed to?

a)

Joe Chan

b)

H&S Cte

c)

health and safety committee

d)

To room 101

2.

The paragraphs of the memo are known as

a)

Body

b)

Heading

c)

Enclosure Notation

d)

Attachment

3.

Scott works for Ace Accounting and needs to communicate directioons for the Banker's Association meeting to the staff. He should format the information as a/an

a)

Minutes

b)

Business Letter

c)

Report

d)

Memo

4.

This notation is used if a copy of the memo is given tosomeone in addition to whom it is written

a)

Copy

b)

xx

c)

brb

d)

Typist Initials

5.

Memorandums are most often used as a method of communication between people that work in the same

a)

Area

b)

House

c)

Business or Organization

d)

Market Place

6.

All parts of the memo shuld be aligned to the

a)

Justified

b)

Centered

c)

Left Margin

d)

Right Margin

7.

Memorandums are usually referred to as...

a)

Email

b)

Memos

c)

Letter

d)

Message

8.

What are the four heading on a memo?

a)

Date, Subject

b)

To, From

c)

To, From, Subject

d)

To, From, Date, Subject

9.

To: All students

From: Teacher Yuliana

Date: May 30, 2022

Subject: Test Reminder

I want to remind you that you will have your first test on Friday, 3rd June, 2022, Please review the material that has been studied to prepare your exam.

Thank you for you attention

The memo is addressed to...

a)

All Students

b)

A new student

c)

A teacher

d)

A school principal

10.

The contents of the memo are usually in the form of?

a)

Reminder

b)

Information

c)

Instruction

d)

All answers are correct

11.

Read the following text to answer questions number 1 to 3.

To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.


What does the memo about?

a)

Overdue accounts

b)

Office furniture

c)

Supply request

d)

Typewriter

12.

A memorandum is normally used for _______ communication.

a)

External

b)

External and Internal

c)

Internal

d)

Mixed

13.

Which if the following a memorandum would NOT be used for?

a)

Inform employees about a policy change

b)

Inform another organization about an issue.

c)

Inform teachers in an organization about a deadline.

d)

Inform employees about an update in software.

14.

What's the greeting of an email if you don't know the name of the recipient?

a)

Dear Miss Cheng,

b)

Dear Madam,

c)

Dear Sir,

d)

Dear Sir or Madam,

15.

What's the closing of an email if the name of the recipient is NOT known?

a)

Yours sincerely,

b)

Love,

c)

Yours faithfully,

16.

Which of the following is an appropriate conclusion of an email?

a)

I am writing to invite you to my wedding party.

b)

About the details of the party, it will be held on 10/6 at 6pm in HK Hotel.

c)

If you have any questions, please contact me at 21234567.

d)

Could you please encourage your students to attend our talk?

17.

I look forward ___________

a)

to hear from you

b)

hear from you

c)

to hearing you

d)

to hearing from you

18.

Mark all the correct greetings.

a)

Dear Ms. Lancaster,

b)

Good morning, Mrs. Wade

c)

What's up, Ms. Darby?

19.
It is always important to have a subject line in an email.
a)
True
b)
False
20.
Emails create a permanent record.
a)
True
b)
False
21.

A closing is a polite ending to a message. Which is not a suitable example of a closing?

a)

Best regards,

b)

Sincerely,

c)

Thank you,

d)

Bye,

22.

What parts of this email are MISSING?

a)

Subject

b)

Greeting

c)

Body

d)

Closing

e)

Signature

23.

Which of these concepts correspond to Opening Paragraph?

a)

“Sincerely, Mr. Evans”

b)

Goodbye.

c)

“It is a pleasure to welcome you to...”.

24.

What would be a good way to start off a formal Email to someone that you don't personally know?

a)

Hi, Mrs. Smith,

b)

Hello, Mrs. Smith,

c)

Dear Mrs. Smith,

25.

What is a Carbon Copy / CC or what does it mean?

a)

An indication that the Email will be auto-deleted

b)

A third person that also receives a copy of the Email

c)

To show that it must not be copied

26.

Which sentence is formal?

a)

A.How are you doing?

b)

A.What’s going on?

27.

Which sentence is formal ?

a)

I regret to inform you

b)

I’m sorry to inform you

28.

Which sentence is formal ?

a)

Okay then, see you next week

b)

I look forward to meeting you

29.

Which sentence is formal ?

a)

Could you help me with…

b)

I was hoping you could…

30.

Which sentence is formal ?

a)

Please reply this message ASAP.

b)

I would be delighted if you could reply soon.

31.

Which sentence is formal ?

a)

I am afraid I would not be able to attend

b)

Unfortunately, I can’t make it

32.

Which sentence is formal ?

a)

I advise you to take prompt action to resolve the issue.

b)

Please solve the problem as soon as possible.

33.

Which sentence is formal ?

a)

Please write back soon.

b)

I hope to hear from you soon.

34.

What does writing clearly and concisely mean?

a)

Using complex words to completely describe everything in a sentence

b)

Getting straight to the point by eliminating unnecessary words.

c)

Showing off your mad vocabulary skills

d)

Writing long sentences to take up more space on the page.

35.

Using fancy words is always a great way to write clearly.

a)

TRUE

b)

FALSE

36.
Which word or phrase should be deleted?
Timmy said the UFO he spotted was oblong in shape.
a)
spotted
b)
oblong
c)
in shape
d)
he
37.
Which word or phrase should be deleted?
 In my personal opinion, the lines at the Post Office have grown too long.
a)
personal
b)
opinion
c)
my
d)
too long
38.

What is NOT TRUE for "Clear/Clarity"?

a)

Do not use acronyms

b)

Write many ideas in a paragraph

c)

Use simple words

d)

Do not put random thoughts into answering

39.

You are writing an email to your female teacher, but you aren't sure if she's married. How should you address her?

a)

Mrs.

b)

Miss

c)

Ms.

d)

Professor

40.

You are writing an email to a state senator whom you haven't met. Should you introduce yourself in your email?

a)

Yes

b)

No

41.

You are writing an email to your teacher who has taught you for three months. Should you introduce yourself in your email?

a)

Yes

b)

No

42.

What should you include in a professional signature? (Select all that apply)

a)

your full name

b)

your address

c)

your email address

d)

your title

e)

your phone number