WorksheetsDay 03-Tools Part1 & New Subscription
Total questions: 10
Worksheet time: 5mins
Checking existence of NAS port ID will be from :
ASSIA
CST 360
Matrix
If we found ( مكان التحصيل ) is Empty , that’s mean cst paid this bill
TRUE
FALSE
New subscription can apply through
Call center (111)
Stores
Stores & call center
CPE with monthly fees (Rent) is available now for new CST
TRUE
FALSE
Which Tool Can Know Working Hours For Any Another Q
Branches
IVR
WIKI
All Branches have same Working Hours and Days off
True
False
CST Can ............................From My WE
Change Mobile Number & Mail
Change Full Name
Change National ID
Which of the below Taps Related to First Level Reference ?
Advanced support Team
Front Line
Second level support Team
The duration of the warranty for CPE is one year from the date of receipt of the device
TRUE
FALSE
If CST eligible for (door to door) , your action
create SR
send mail
create TT
