WorksheetsTips & Tricks
Total questions: 6
Worksheet time: 6mins
How does Nanar go over her checks?
She opens the checklist and goes one by one.
She opens the admin, checks everything, and then submits the checklist.
She doesn't care about the checks.
She opens the admin, checks everything, and then double-checks everything while doing the checklist.
After doing many tickets Nanar will →
Start chatting with others.
Re-check her tickets and then watch Instagram reels.
Immediately take a break.
All of them.
What do you think Nanar will do when she handles tickets with the same issue?
She will open the previous ticket and do the same.
She will remember the previous case and do everything without opening the workflow again.
She will open the workflow again and go step by step even though it's the same case.
While handling tickets Nanar
Listens to music and keeps focusing on her tickets.
Eats fruits to be healthy.
Helps her colleagues if they need anything.
Nanar's steps while handling tickets are
I don't have any idea.
Submitting checklist, applying the relevant macro, then leaving an internal note.
Submitting checklist, leaving an internal note, then applying the relevant macro.
How do you think Nanar works?
I am sure that she doesn't work at all.
I guess she prefers to leave many tabs open while working on tickets, just to assist the user ASAP.
I guess she prefers to close every unnecessary tab because she prefers quality over quantity.
